www.rockport.ca - site is not usable

[cbellini]

URL: https://www.rockport.ca/checkouts

Browser / Version: Firefox 117.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Buttons or links not working
Steps to Reproduce:
Upon completing the billing information form and clicking the continue button, nothing happens. There are some CORS and SameSite errors and warnings shown in the Firefox browser console when clicking the button:

Some cookies are misusing the recommended “SameSite“ attribute 2
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://monorail-edge.shopifysvc.com/unstable/produce_batch. (Reason: CORS request did not succeed). Status code: (null).

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://monorail-edge.shopifysvc.com/unstable/produce_batch. (Reason: CORS request did not succeed). Status code: (null).

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://monorail-edge.shopifysvc.com/unstable/produce_batch. (Reason: CORS request did not succeed). Status code: (null).

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://monorail-edge.shopifysvc.com/unstable/produce_batch. (Reason: CORS request did not succeed). Status code: (null).

I did not check if these same errors are present when I tested with Chrome 116, but I was able to proceed with it, whereas I could not with Firefox

Browser Configuration

• None

From webcompat.com with ❤️

[sv-calin]

We appreciate your report but I was not able to reproduce this issue. I was ble to proceed with the checkout until payment data was requested.

Tested on:
• Browser / Version: Firefox Release 117
• Operating System: Windows 10

Suggestions:
• Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

How to create a new profile:

1. Open a new tab
2. Type in the address bar "about:profiles"
3. Press "Enter"
4. Click on "Create a New Profile"
5. Click "Next"
6. Name your profile
7. Click "Finish"
8. Head to your newly created profile
9. Click "Launch profile in new browser"

Note: You can return to your old profile at any given time by accessing "about:profiles" in the address bar

[qa_35/2023]

[sv-calin]

Closing this as worksforme since we were not able to reproduce this issue. Feel free to reopen if the issue still occurs after following the suggestions and leave a comment with more details.

[inv_37/2023]