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www.instagram.com - site is not usable #125254

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webcompat-bot opened this issue Aug 1, 2023 · 1 comment
Closed

www.instagram.com - site is not usable #125254

webcompat-bot opened this issue Aug 1, 2023 · 1 comment
Labels
browser-firefox-mobile engine-gecko The browser uses the Gecko rendering engine priority-critical trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop)
Milestone
worksforme

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@webcompat-bot
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webcompat-bot commented Aug 1, 2023 •
edited
Loading

URL: https://www.instagram.com/

Browser / Version: Firefox Mobile 115.0
Operating System: Android 11
Tested Another Browser: No

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
The site says "sorry, an error has occurred".

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Aug 1, 2023
@webcompat-bot webcompat-bot added this to the needstriage milestone Aug 1, 2023
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Aug 1, 2023
@webcompat-bot webcompat-bot changed the title In the moderation queue. www.instagram.com - site is not usable Aug 2, 2023
@webcompat-bot webcompat-bot added browser-firefox-mobile priority-critical engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Aug 2, 2023
@sv-calin
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sv-calin commented Aug 2, 2023

We appreciate your report but I was not able to reproduce this issue.

image

Tested on:
• Browser / Version: Firefox Focus 116.0-20230727152340
• Operating System: OnePlus 6 A6000 (Android 11) - 1080 x 2280 pixels, 19:9 ratio (~402 ppi pixel density)

Suggestions:
• Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_31/2023]

@sv-calin sv-calin closed this as not planned Won't fix, can't repro, duplicate, stale Aug 2, 2023
@sv-calin sv-calin modified the milestones: needstriage, worksforme Aug 2, 2023
@sv-calin sv-calin added the trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop) label Aug 2, 2023
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browser-firefox-mobile engine-gecko The browser uses the Gecko rendering engine priority-critical trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop)
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