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staticweb.bankofamerica.com - site is not usable #124602

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webcompat-bot opened this issue Jul 16, 2023 · 1 comment
Closed

staticweb.bankofamerica.com - site is not usable #124602

webcompat-bot opened this issue Jul 16, 2023 · 1 comment
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browser-focus-geckoview engine-gecko The browser uses the Gecko rendering engine priority-important trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop) wcrt-invalid Invalid issues for the new webcompat reporting tool
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@webcompat-bot
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webcompat-bot commented Jul 16, 2023

URL: https://staticweb.bankofamerica.com/cavmwebbactouch/common/index.html#

Browser / Version: Firefox Mobile 115.0
Operating System: Android 11
Tested Another Browser: No

Problem type: Site is not usable
Description: Buttons or links not working
Steps to Reproduce:
Followed log in procedures and got as far as the accounts page and then nothing worked

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20230704235724
  • channel: release
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Jul 16, 2023
@webcompat-bot webcompat-bot added this to the needstriage milestone Jul 16, 2023
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Jul 16, 2023
@webcompat-bot webcompat-bot changed the title In the moderation queue. staticweb.bankofamerica.com - site is not usable Jul 17, 2023
@webcompat-bot webcompat-bot added priority-important browser-focus-geckoview engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Jul 17, 2023
@sv-calin
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We appreciate your report. Unfortunately, a banking account is needed and we are unable to test it on our own.

If the reporter (or anyone else) can do a more in depth test and provide more information (console logs/errors/screenshots) regarding this issue, feel free to reopen and leave a comment (or you can send us an email with the test account credentials and we will test it on our own).

Suggestions:
• Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

Closing this as incomplete due to a lack of valid credentials.

[qa_29/2023]

@sv-calin sv-calin closed this as not planned Won't fix, can't repro, duplicate, stale Jul 17, 2023
@sv-calin sv-calin modified the milestones: needstriage, incomplete Jul 17, 2023
@sv-calin sv-calin added the trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop) label Jul 17, 2023
@ksy36 ksy36 added the wcrt-invalid Invalid issues for the new webcompat reporting tool label Oct 19, 2023
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Labels
browser-focus-geckoview engine-gecko The browser uses the Gecko rendering engine priority-important trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop) wcrt-invalid Invalid issues for the new webcompat reporting tool
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