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gs-ch.com - Firefox is an unsupported browser #124511

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webcompat-bot opened this issue Jul 13, 2023 · 3 comments
Closed

gs-ch.com - Firefox is an unsupported browser #124511

webcompat-bot opened this issue Jul 13, 2023 · 3 comments
Labels
browser-firefox diagnosis-priority-p2 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. sitepatch-applied There is an UA override/intervention in place for this site trend-videoplay OKR Label - video not playing or presenting graphic glitches type-unsupported Doesn't support one or more browser
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moved

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@webcompat-bot
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webcompat-bot commented Jul 13, 2023 •
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URL: https://gs-ch.com/video/sm4VnZhLRmAMmufybPJsGtod

Browser / Version: Firefox 115.0.2
Operating System: Windows 11
Tested Another Browser: Yes Edge

Problem type: Video or audio doesn't play
Description: Media controls are broken or missing
Steps to Reproduce:
I can't play the video. It was displayed as "このブラウザはサポートされていません。".

Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Jul 13, 2023
@webcompat-bot webcompat-bot added this to the needstriage milestone Jul 13, 2023
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Jul 13, 2023
@webcompat-bot webcompat-bot changed the title In the moderation queue. gs-ch.com - video or audio doesn't play Jul 13, 2023
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Jul 13, 2023
@softvision-raul-bucata softvision-raul-bucata added trend-videoplay OKR Label - video not playing or presenting graphic glitches type-unsupported Doesn't support one or more browser labels Jul 13, 2023
@softvision-raul-bucata softvision-raul-bucata changed the title gs-ch.com - video or audio doesn't play gs-ch.com - Firefox is an unsupported browser Jul 13, 2023
@softvision-raul-bucata softvision-raul-bucata added severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. priority-normal labels Jul 13, 2023
@softvision-raul-bucata
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We appreciate your report. I was able to reproduce the issue. The warning message regarding the browser is displayed inside the video placeholder when trying to view the video:

Screenshot_1

Tested with:

Browser / Version: Firefox Release 115.0.1 (64-bit)/ Firefox Nightly 117.0a1 (2023-07-12) (64-bit)
Operating System: Windows 10 PRO x64

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Reproducible on the latest build of Firefox Nightly and Release.
  3. Works as expected using Chrome.

Moving this to NeedsDiagnosis for further investigations.

[qa_28/2023]

@sv-calin sv-calin mentioned this issue Jul 14, 2023
Closed
@ksy36 ksy36 added action-needssitepatch This web bug needs a GoFaster site patch. diagnosis-priority-p2 labels Jul 17, 2023
@ksy36 ksy36 modified the milestones: needsdiagnosis, needscontact Jul 17, 2023
@ksy36 ksy36 mentioned this issue Aug 16, 2023
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@ksy36
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ksy36 commented Aug 23, 2023

Shipped a sitepatch in https://bugzilla.mozilla.org/show_bug.cgi?id=1849058

@ksy36 ksy36 added sitepatch-applied There is an UA override/intervention in place for this site and removed action-needssitepatch This web bug needs a GoFaster site patch. labels Aug 23, 2023
@ksy36 ksy36 removed this from the needscontact milestone May 25, 2024
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ksy36 commented May 25, 2024

Moved to bugzilla as https://bugzilla.mozilla.org/show_bug.cgi?id=1898933.

@ksy36 ksy36 added this to the moved milestone May 25, 2024
@ksy36 ksy36 closed this as completed May 25, 2024
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browser-firefox diagnosis-priority-p2 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. sitepatch-applied There is an UA override/intervention in place for this site trend-videoplay OKR Label - video not playing or presenting graphic glitches type-unsupported Doesn't support one or more browser
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