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www.hawaiianairlines.com.au - Unable to log in, page not redirecting correctly #123650

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duncanchung opened this issue Jun 15, 2023 — with webcompat-app · 1 comment
Open

www.hawaiianairlines.com.au - Unable to log in, page not redirecting correctly #123650

duncanchung opened this issue Jun 15, 2023 — with webcompat-app · 1 comment
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browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. trend-login OKR Label - Issues where login can not be performed
Milestone
needsdiagnosis

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@duncanchung
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URL: https://www.hawaiianairlines.com.au/my-account/login/?ReturnUrl=%2fmy-account

Browser / Version: Firefox 115.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
Cannot log in to hawaiianairlines.com.au

To reproduce:

  1. Navigate to https://www.hawaiianairlines.com.au
  2. Click "Sign In" at the top right
  3. Use credentials user: "webcompat.testing@gmail.com" pass: "Clear-Flashily7"

In Firefox, there is some invalid redirect issue. This occurs for both Firefox (114.0.1) and Firefox Developer (115.0b5).

In Chrome, the user is logged in correctly.

Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added this to the needstriage milestone Jun 15, 2023
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine labels Jun 15, 2023
@sv-calin
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Thank you for reporting this issue, I was able to reproduce it.

image

Tested on:
• Browser / Version: Firefox Nightly 116.0a1 (2023-06-14) / Firefox Release 114.0.1 / Chrome 114.0.5735.110
• Operating System: Windows 10

Notes:

  1. Reproducible on both Firefox Release and Nightly regardless of the ETP status
  2. Not reproducible on Chrome

Moving to Needsdiagnosis.

[qa_24/2023]

@sv-calin sv-calin changed the title www.hawaiianairlines.com.au - site is not usable www.hawaiianairlines.com.au - Unable to log in, page not redirecting correctly Jun 15, 2023
@sv-calin sv-calin added priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. trend-login OKR Label - Issues where login can not be performed labels Jun 15, 2023
@sv-calin sv-calin modified the milestones: needstriage, needsdiagnosis Jun 15, 2023
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browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. trend-login OKR Label - Issues where login can not be performed
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@denschub @duncanchung @webcompat-bot @sv-calin