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www.cartaidentita.interno.gov.it - Firefox is not a supported browser #120405

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webcompat-bot opened this issue Apr 2, 2023 · 2 comments
Closed

www.cartaidentita.interno.gov.it - Firefox is not a supported browser #120405

webcompat-bot opened this issue Apr 2, 2023 · 2 comments
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action-needssitepatch This web bug needs a GoFaster site patch. android 13 issues specific to android13 browser-firefox-mobile diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser
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duplicate

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@webcompat-bot
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webcompat-bot commented Apr 2, 2023 •
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URL: https://www.cartaidentita.interno.gov.it/pgic/login

Browser / Version: Firefox Mobile 111.0
Operating System: Android 13
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
This is the Italian government website for digital identity. Level 3 access is not supported on Firefox or different browsers other than chrome; the error page "suggests" to use Chrome

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Apr 2, 2023
@webcompat-bot webcompat-bot added this to the needstriage milestone Apr 2, 2023
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Apr 2, 2023
@webcompat-bot webcompat-bot changed the title In the moderation queue. www.cartaidentita.interno.gov.it - site is not usable Apr 3, 2023
@webcompat-bot webcompat-bot added browser-firefox-mobile engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Apr 3, 2023
@softvision-raul-bucata softvision-raul-bucata added the android 13 issues specific to android13 label Apr 3, 2023
@sv-calin
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sv-calin commented Apr 4, 2023

Thank you for reporting this issue, I was able to reproduce it.

image

Tested on:
• Browser / Version: Firefox Nightly 113.0a1-20230403215207 / Firefox Release 111.0.1-20230321111920 / Chrome 111.0.5563.115
• Operating System: Google Pixel 5 (Android 13) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density)

Notes:

  1. Reproducible on both Firefox Release and Nightly
  2. Not reproducible on Chrome

Moving to Needsdiagnosis.

[qa_14/2023]

@sv-calin sv-calin changed the title www.cartaidentita.interno.gov.it - site is not usable www.cartaidentita.interno.gov.it - Firefox is not a supported browser Apr 4, 2023
@sv-calin sv-calin added priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser labels Apr 4, 2023
@sv-calin sv-calin modified the milestones: needstriage, needsdiagnosis Apr 4, 2023
@sv-calin sv-calin mentioned this issue Apr 11, 2023
Closed
@denschub denschub added action-needssitepatch This web bug needs a GoFaster site patch. diagnosis-priority-p1 labels Apr 17, 2023
@ksy36
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ksy36 commented Jun 6, 2023

This is likely the same issue #110086

@ksy36 ksy36 closed this as completed Jun 6, 2023
@ksy36 ksy36 modified the milestones: needsdiagnosis, duplicate Jun 6, 2023
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action-needssitepatch This web bug needs a GoFaster site patch. android 13 issues specific to android13 browser-firefox-mobile diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser
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@denschub @ksy36 @webcompat-bot @softvision-raul-bucata @sv-calin