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islamionline.islamicbank.ps - Unable to login #118877

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suhaibmujahid opened this issue Feb 27, 2023 — with webcompat-app · 4 comments
Open

islamionline.islamicbank.ps - Unable to login #118877

suhaibmujahid opened this issue Feb 27, 2023 — with webcompat-app · 4 comments
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browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS. priority-normal regression Issues that are not reproducible in release, but reproducible in Nightly severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. sitepatch-applied There is an UA override/intervention in place for this site trend-login OKR Label - Issues where login can not be performed type-installTrigger issues related to window.installTrigger
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needscontact

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@suhaibmujahid
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URL: https://islamionline.islamicbank.ps/IBS/Rl5IW1xkVwNzUTxYQFwIBS2012.do?WkNAUVdZQQIBS2012IBS2012=SVlKUVl/QRFAfClcSgIBS2012IBS2012&TF5dRVNYViRTVS0IBS2012=Rl5IW1wb

Browser / Version: Firefox 111.0
Operating System: Mac OS X 10.15
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Unable to login
Steps to Reproduce:
Failed to login using Firefox 111. When I enter the "User ID" (e.g., 112233445566) and "image security code", attempting to login will always show "invalid security code". It failed even on a fresh profile.

However, it works on Chrome and older versions of Firefox (tested on 107 and 109). It will show "INVALID USER" if it is a wrong User ID or will move to the next page where it asks for the password if it is a correct User ID.

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added this to the needstriage milestone Feb 27, 2023
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine labels Feb 27, 2023
@sv-calin sv-calin added the os-mac Issues only happening on macOS. label Feb 28, 2023
@sv-calin
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sv-calin commented Mar 1, 2023

Thank you for reporting this issue, I was able to reproduce it.

image

Tested on:
• Browser / Version: Firefox Nightly 112.0a1 (2023-02-28) / Firefox Release 110.0.1 / Chrome 110.0.5481.100
• Operating System: Mac OS X 10.15

Notes:

  1. Reproducible on Firefox Nightly regardless of the ETP status
  2. Not reproducible on Firefox Release and Chrome

image

Moving to Needsdiagnosis.

[qa_09/2023]

@sv-calin sv-calin changed the title islamionline.islamicbank.ps - site is not usable islamionline.islamicbank.ps - Unable to login Mar 1, 2023
@sv-calin sv-calin added priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. regressionwindow-wanted Issues that are likely regressions, but without identified regressor yet trend-login OKR Label - Issues where login can not be performed labels Mar 1, 2023
@sv-calin sv-calin modified the milestones: needstriage, needsdiagnosis Mar 1, 2023
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@ksy36
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ksy36 commented Mar 9, 2023

This depends on InstallTrigger, setting extensions.InstallTrigger.enabled to true in Nightly makes it work as expected. We can add this domain to the existing intervention and possibly contact the site.

@ksy36 ksy36 added action-needssitepatch This web bug needs a GoFaster site patch. type-installTrigger issues related to window.installTrigger regression Issues that are not reproducible in release, but reproducible in Nightly and removed regressionwindow-wanted Issues that are likely regressions, but without identified regressor yet labels Mar 9, 2023
@ksy36
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ksy36 commented Mar 9, 2023

Filed https://bugzilla.mozilla.org/show_bug.cgi?id=1821439

@ksy36 ksy36 modified the milestones: needsdiagnosis, needscontact Mar 9, 2023
@denschub
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A Web Compatibility intervention for this is now shipping in Firefox Nightly 114 as per bug 1805410. We will be uplifting this intervention into the 113 Beta as well, so that it'll be included in that release train.

@denschub denschub added sitepatch-applied There is an UA override/intervention in place for this site and removed action-needssitepatch This web bug needs a GoFaster site patch. labels Apr 14, 2023
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browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS. priority-normal regression Issues that are not reproducible in release, but reproducible in Nightly severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. sitepatch-applied There is an UA override/intervention in place for this site trend-login OKR Label - Issues where login can not be performed type-installTrigger issues related to window.installTrigger
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@denschub @ksy36 @suhaibmujahid @webcompat-bot @sv-calin