www.audible.com - Audio book does not play

[webcompat-bot]

URL: https://www.audible.com

Browser / Version: Firefox Mobile 91.0
Operating System: Linux (Mobian ARM)
Tested Another Browser: Yes Other

Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
The clearkey plugin crashes when trying to buffer the audio.

After a few sec the page says you need to enable drm playback.

View the screenshot

Browser Configuration

• None

From webcompat.com with ❤️

[softvision-raul-bucata]

We appreciate your report. I was able to reproduce the issue in another manner, in an Android device. Using a free audio book, the mobile cloud player does not work, as I am redirected to the play store, regardless of the status of the "Open links in apps" feature, following this link: https://www.audible.com/pd/The-Sea-in-the-Sky-Podcast/B08JC5J5HR?ref=a_hp_c9_0_product&pf_rd_p=9ca6e589-9c8d-4617-8092-71fb8a9d735a&pf_rd_r=EXGC505XY37FCZJ14PCV

14.11.2022_15.56.58_REC.mp4

Preconditions:
Account login performed

Tested with:

Browser / Version: Firefox Release 106.1.0 (2015909131-🦎106.0-20221010181815🦎 )/ Firefox Nightly 108.0a1 (2015915691-🦎108.0a1-20221112215806🦎)/ Chrome Mobile Version 107.0.5304.91
Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density)
Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density)

Notes:

1. Reproducible regardless of the status of ETP.
2. Reproducible on the latest build of Firefox Nightly and Release.
3. Works as expected using Chrome:

Moving this to NeedsDiagnosis for further investigations.

[qa_46/2022]