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www.tdameritrade.com - Firefox is an unsupported browser when performing account operations #112824

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webcompat-bot opened this issue Oct 24, 2022 · 5 comments
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browser-firefox engine-gecko The browser uses the Gecko rendering engine investigated Triage has been performed for a certain OKR priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser
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@webcompat-bot
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webcompat-bot commented Oct 24, 2022

URL: https://www.tdameritrade.com

Browser / Version: Firefox 106.0
Operating System: Mac OS X 10.15
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
Good morning,
I wanted to report an issue that I am seeing with the TD Ameritrade site.
Please see the attached image.
I'm using version 106.0 and am on a Mac, MacOS Monterey Version 12.6.

No response required, just reporting.
Cheers,
Reese

View the screenshot Screenshot
Browser Configuration
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From webcompat.com with ❤️

@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Oct 24, 2022
@webcompat-bot webcompat-bot added this to the needstriage milestone Oct 24, 2022
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Oct 24, 2022
@webcompat-bot webcompat-bot changed the title In the moderation queue. www.tdameritrade.com - site is not usable Oct 25, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-normal and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Oct 25, 2022
@softvision-raul-bucata
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We appreciate your report. For this issue, unfortunately, a special account is needed to sign in.

Test account creation requires valid data that we do not have:

Screenshot_16

But based on the screenshot provided, it seems that Firefox is an unsupported browser.
Moving the issue.

[qa_43/2022]

@softvision-raul-bucata softvision-raul-bucata changed the title www.tdameritrade.com - site is not usable www.tdameritrade.com - Firefox is an unsupported browser when performing account operations Oct 25, 2022
@softvision-raul-bucata softvision-raul-bucata added the severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. label Oct 25, 2022
@denschub denschub modified the milestones: needsdiagnosis, needscontact Oct 31, 2022
@webcompat-bot
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@denschub denschub added the type-unsupported Doesn't support one or more browser label Oct 31, 2022
@kj7rrv
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kj7rrv commented Dec 16, 2022

I have a TD Ameritrade account. Is there any way I can help?

@sv-calin sv-calin added the investigated Triage has been performed for a certain OKR label Jun 11, 2024
@ksy36
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ksy36 commented Jun 21, 2024

I have a TD Ameritrade account. Is there any way I can help?

Hello @kj7rrv, wonder if you tried to do a transfer in Firefox before and whether it worked as expected?

@ksy36
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ksy36 commented Jun 21, 2024

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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine investigated Triage has been performed for a certain OKR priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser
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