www.acuvue.com - Firefox is an unsupported browser message displayed

[Sneffel]

URL: https://www.acuvue.com/

Browser / Version: Firefox Mobile 106.0
Operating System: Android 11
Tested Another Browser: No

Problem type: Something else
Description: Your browser is not supported... try Chrome or Safari???
Steps to Reproduce:
Firefox Nightly Version 106.0a1
They'd rather I use safari or Google chrome...

View the screenshot

Browser Configuration

• gfx.webrender.all: false
• gfx.webrender.blob-images: true
• gfx.webrender.enabled: false
• image.mem.shared: true
• buildID: 20220912094615
• channel: nightly
• hasTouchScreen: true
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[softvision-raul-bucata]

@Sneffel We appreciate your report. I was able to reproduce the issue. A banner displaying the info that Firefox is not supported is shown when accessing the page:

Tested with:

Browser / Version: Firefox Release 104.2.0 (2015902899-🦎104.0.2-20220902153754🦎 )/ Firefox Nightly 106.0a1 (2015903883-🦎106.0a1-20220913092817🦎)/ Chrome Mobile Version 105.0.5195.124
Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density)
Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density)

Notes:

1. Reproducible regardless of the status of ETP.
2. Reproducible on the latest build of Firefox Nightly and Release.
3. Works as expected using Chrome.

Moving this to NeedsDiagnosis for further investigations.

[qa_37/2022]

[ksy36]

Filed https://bugzilla.mozilla.org/show_bug.cgi?id=1804730

[sv-calin]

The issue has an intervention in place and does not reproduce with the intervention pref set to true.

[inv_24/2024]