tubitv.com - video or audio doesn't play

[webcompat-bot]

URL: https://tubitv.com/movies/640237/agatha-christie-s-sparkling-cyanide?start=true

Browser / Version: Firefox Mobile 94.0
Operating System: Android 10
Tested Another Browser: Yes Chrome

Problem type: Video or audio doesn't play
Description: There is no video
Steps to Reproduce:
Vid is available on laptop but not on phone

View the screenshot

Browser Configuration

• gfx.webrender.all: false
• gfx.webrender.blob-images: true
• gfx.webrender.enabled: false
• image.mem.shared: true
• buildID: 20211028161635
• channel: release
• hasTouchScreen: true
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[softvision-raul-bucata]

We appreciate your report For this issue, a valid location set to the U.S., Canada, Mexico, Australia and New Zealand is needed. VPN connections are not working:

@ksy36 Could you take a look please, and see if the page loads from your location?

Tested with:

Browser / Version: Firefox Release 99.2.0 (2015874211-🦎99.0.1-20220411174855 )/ Firefox Nightly 101.0a1 (2015877195 -🦎101.0a1-20220427094429🦎)
Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density)
Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density)

[qa_17/2022]

[ksy36]

The video plays on Chrome Android, however on Firefox Android there is a redirect to the Play Store Tubi tv app. If I change UA to Chrome's, then the video plays in Firefox on Android without suggesting to download the app.

We should contact the site to see if they can align the behavior to match Chrome's.

[webcompat-bot]

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