System Information
Pindrop: 1.22.5 (26)
macOS: 26.3 (Build 25D125)
Chip: Apple M4
Hardware: Mac mini (Mac16,10), 16 GB RAM
Transcription model: openai_whisper-large-v3_turbo
What happened?
Downloading the required Speaker Diarization model appears to finish, but Pindrop reports:
Download failed: Speaker diarization model files are incomplete after download
The download actually writes a complete model set to FluidAudio's current directory, ~/Library/Application Support/FluidAudio/Models/speaker-diarization, including Segmentation.mlmodelc, Embedding.mlmodelc, PldaRho.mlmodelc, FBank.mlmodelc, config.json, plda-parameters.json, and xvector-transform.json.
Pindrop 1.22.5 still identifies the feature-model directory as speaker-diarization-coreml. Repeated clicks fail immediately after the first complete download because validation looks at the legacy directory name.
A reversible workaround was to preserve the old speaker-diarization-coreml directory and replace it with a symlink to speaker-diarization. After restarting Pindrop, the warning disappeared, the model loaded successfully as offline-community1, and diarization completed on a 35:51 audio file with three observed speakers.
Expected Behavior
After DiarizerModels.download() completes and the required model files exist in FluidAudio's current default directory, Pindrop should recognize Speaker Diarization as downloaded and allow media transcription without requiring a manual filesystem workaround.
Steps to Reproduce
- Install or update to Pindrop 1.22.5 (26).
- Open media transcription without an already recognized diarization model.
- Click Download model.
- Wait for the download to complete.
- Observe
Speaker diarization model files are incomplete after download.
- Verify that the complete files were written under
FluidAudio/Models/speaker-diarization, while Pindrop expects speaker-diarization-coreml.
- Click Download model again; it fails immediately with the same message.
Log File Attachment
Relevant redacted log lines (full log omitted because it contains local filesystem paths):
2026-08-27T20:13:07.241+08:00 [INFO] [Model] Downloading feature model: Speaker Diarization
2026-08-27T20:14:19.774+08:00 [ERROR] [Model] Feature model download failed: Download failed: Speaker diarization model files are incomplete after download
2026-08-27T20:21:41.196+08:00 [INFO] [Model] Downloading feature model: Speaker Diarization
2026-08-27T20:21:41.272+08:00 [ERROR] [Model] Feature model download failed: Download failed: Speaker diarization model files are incomplete after download
After the directory-name compatibility symlink and restart:
2026-08-27T20:31:34.580+08:00 [INFO] [Transcription] Speaker diarization model loaded (offline-community1)
2026-08-27T20:31:42.962+08:00 [INFO] [Transcription] Diarization pipeline=offline-community1 requestedSpeakers=automatic observedSpeakers=3 audioDuration=2151.083s processingDuration=8.381s
Permissions
System Information
Pindrop: 1.22.5 (26)
macOS: 26.3 (Build 25D125)
Chip: Apple M4
Hardware: Mac mini (Mac16,10), 16 GB RAM
Transcription model: openai_whisper-large-v3_turbo
What happened?
Downloading the required Speaker Diarization model appears to finish, but Pindrop reports:
Download failed: Speaker diarization model files are incomplete after downloadThe download actually writes a complete model set to FluidAudio's current directory,
~/Library/Application Support/FluidAudio/Models/speaker-diarization, includingSegmentation.mlmodelc,Embedding.mlmodelc,PldaRho.mlmodelc,FBank.mlmodelc,config.json,plda-parameters.json, andxvector-transform.json.Pindrop 1.22.5 still identifies the feature-model directory as
speaker-diarization-coreml. Repeated clicks fail immediately after the first complete download because validation looks at the legacy directory name.A reversible workaround was to preserve the old
speaker-diarization-coremldirectory and replace it with a symlink tospeaker-diarization. After restarting Pindrop, the warning disappeared, the model loaded successfully asoffline-community1, and diarization completed on a 35:51 audio file with three observed speakers.Expected Behavior
After
DiarizerModels.download()completes and the required model files exist in FluidAudio's current default directory, Pindrop should recognize Speaker Diarization as downloaded and allow media transcription without requiring a manual filesystem workaround.Steps to Reproduce
Speaker diarization model files are incomplete after download.FluidAudio/Models/speaker-diarization, while Pindrop expectsspeaker-diarization-coreml.Log File Attachment
Relevant redacted log lines (full log omitted because it contains local filesystem paths):
After the directory-name compatibility symlink and restart:
Permissions