diff --git a/locales/ar/file.json b/locales/ar/file.json
index 3a7c0c647b38..2c736128f9b8 100644
--- a/locales/ar/file.json
+++ b/locales/ar/file.json
@@ -56,7 +56,8 @@
     "title": "الوضع الحالي للنشر لا يدعم إدارة الملفات"
   },
   "preview": {
-    "unsupportedFile": "هذا التنسيق غير مدعوم للمعاينة عبر الإنترنت"
+    "downloadFile": "تحميل الملف",
+    "unsupportedFileAndContact": "هذا التنسيق من الملفات غير مدعوم للمعاينة عبر الإنترنت، إذا كان لديك طلب للمعاينة، فلا تتردد في <1>إبلاغنا</1>"
   },
   "searchFilePlaceholder": "بحث عن ملف",
   "tab": {
diff --git a/locales/bg-BG/file.json b/locales/bg-BG/file.json
index 3759e1cb6fa2..97805cb1c288 100644
--- a/locales/bg-BG/file.json
+++ b/locales/bg-BG/file.json
@@ -56,7 +56,8 @@
     "title": "Текущият режим на инсталация не поддържа управление на файлове"
   },
   "preview": {
-    "unsupportedFile": "Този файлов формат не поддържа онлайн преглед"
+    "downloadFile": "Изтеглете файла",
+    "unsupportedFileAndContact": "Този формат на файла не поддържа онлайн преглед. Ако имате нужда от преглед, моля, <1>свържете се с нас</1>."
   },
   "searchFilePlaceholder": "Търсене на файл",
   "tab": {
diff --git a/locales/de-DE/file.json b/locales/de-DE/file.json
index bcac585ef7ae..034f2fb59ac2 100644
--- a/locales/de-DE/file.json
+++ b/locales/de-DE/file.json
@@ -56,7 +56,8 @@
     "title": "Der aktuelle Bereitstellungsmodus unterstützt keine Dateiverwaltung"
   },
   "preview": {
-    "unsupportedFile": "Dieses Dateiformat wird nicht für die Online-Vorschau unterstützt"
+    "downloadFile": "Datei herunterladen",
+    "unsupportedFileAndContact": "Dieses Dateiformat wird derzeit nicht für die Online-Vorschau unterstützt. Wenn Sie eine Vorschau wünschen, können Sie uns gerne <1>Feedback geben</1>."
   },
   "searchFilePlaceholder": "Datei suchen",
   "tab": {
diff --git a/locales/en-US/file.json b/locales/en-US/file.json
index ad095cb3ef53..4570bb91c562 100644
--- a/locales/en-US/file.json
+++ b/locales/en-US/file.json
@@ -56,7 +56,8 @@
     "title": "The current deployment mode does not support file management"
   },
   "preview": {
-    "unsupportedFile": "This file format does not support online preview"
+    "downloadFile": "Download File",
+    "unsupportedFileAndContact": "This file format is not currently supported for online preview. If you have a request for previewing, feel free to <1>contact us</1>."
   },
   "searchFilePlaceholder": "Search Files",
   "tab": {
diff --git a/locales/es-ES/file.json b/locales/es-ES/file.json
index 9613d857d8e0..88d8dc5d0438 100644
--- a/locales/es-ES/file.json
+++ b/locales/es-ES/file.json
@@ -56,7 +56,8 @@
     "title": "El modo de despliegue actual no soporta la gestión de archivos"
   },
   "preview": {
-    "unsupportedFile": "Este formato de archivo no es compatible con la vista previa en línea"
+    "downloadFile": "Descargar archivo",
+    "unsupportedFileAndContact": "Este formato de archivo no es compatible con la vista previa en línea. Si desea solicitar una vista previa, no dude en <1>contactarnos</1>."
   },
   "searchFilePlaceholder": "Buscar archivo",
   "tab": {
diff --git a/locales/fr-FR/file.json b/locales/fr-FR/file.json
index 1a309ca54286..e06ee505d576 100644
--- a/locales/fr-FR/file.json
+++ b/locales/fr-FR/file.json
@@ -56,7 +56,8 @@
     "title": "Le mode de déploiement actuel ne prend pas en charge la gestion des fichiers"
   },
   "preview": {
-    "unsupportedFile": "Ce format de fichier ne prend pas en charge l'aperçu en ligne"
+    "downloadFile": "Télécharger le fichier",
+    "unsupportedFileAndContact": "Ce format de fichier n'est pas encore pris en charge pour l'aperçu en ligne. Si vous souhaitez un aperçu, n'hésitez pas à <1>nous contacter</1>."
   },
   "searchFilePlaceholder": "Rechercher un fichier",
   "tab": {
diff --git a/locales/it-IT/file.json b/locales/it-IT/file.json
index 51a037ade779..50edfb75372c 100644
--- a/locales/it-IT/file.json
+++ b/locales/it-IT/file.json
@@ -56,7 +56,8 @@
     "title": "La modalità di distribuzione attuale non supporta la gestione dei file"
   },
   "preview": {
-    "unsupportedFile": "Questo formato di file non supporta l'anteprima online"
+    "downloadFile": "Scarica file",
+    "unsupportedFileAndContact": "Questo formato di file non è attualmente supportato per la visualizzazione online. Se hai bisogno di una visualizzazione, ti preghiamo di <1>contattarci</1>."
   },
   "searchFilePlaceholder": "Cerca file",
   "tab": {
diff --git a/locales/ja-JP/file.json b/locales/ja-JP/file.json
index 3aa5950785e1..bec084aa80f0 100644
--- a/locales/ja-JP/file.json
+++ b/locales/ja-JP/file.json
@@ -56,7 +56,8 @@
     "title": "現在のデプロイメントモードはファイル管理をサポートしていません"
   },
   "preview": {
-    "unsupportedFile": "このファイル形式はオンラインプレビューをサポートしていません"
+    "downloadFile": "ファイルをダウンロード",
+    "unsupportedFileAndContact": "このファイル形式はオンラインプレビューをサポートしていません。プレビューのリクエストがある場合は、ぜひ<1>ご連絡ください</1>。"
   },
   "searchFilePlaceholder": "ファイルを検索",
   "tab": {
diff --git a/locales/ko-KR/file.json b/locales/ko-KR/file.json
index 7a000db0da2f..d57a9ad465ad 100644
--- a/locales/ko-KR/file.json
+++ b/locales/ko-KR/file.json
@@ -56,7 +56,8 @@
     "title": "현재 배포 모드는 파일 관리를 지원하지 않습니다."
   },
   "preview": {
-    "unsupportedFile": "이 파일 형식은 온라인 미리보기를 지원하지 않습니다."
+    "downloadFile": "파일 다운로드",
+    "unsupportedFileAndContact": "이 파일 형식은 온라인 미리보기를 지원하지 않습니다. 미리보기가 필요하신 경우, <1>저희에게 피드백을 주시기 바랍니다</1>."
   },
   "searchFilePlaceholder": "파일 검색",
   "tab": {
diff --git a/locales/nl-NL/file.json b/locales/nl-NL/file.json
index 1ec88e8cd5ee..53e9c08c29d0 100644
--- a/locales/nl-NL/file.json
+++ b/locales/nl-NL/file.json
@@ -56,7 +56,8 @@
     "title": "De huidige implementatiemodus ondersteunt geen bestandsbeheer"
   },
   "preview": {
-    "unsupportedFile": "Dit bestandsformaat wordt niet ondersteund voor online preview"
+    "downloadFile": "Bestand downloaden",
+    "unsupportedFileAndContact": "Dit bestandsformaat wordt momenteel niet ondersteund voor online preview. Als u een preview wilt, neem dan gerust <1>contact met ons op</1>."
   },
   "searchFilePlaceholder": "Zoek bestand",
   "tab": {
diff --git a/locales/pl-PL/file.json b/locales/pl-PL/file.json
index 6a5bc74f1c56..260272c0333c 100644
--- a/locales/pl-PL/file.json
+++ b/locales/pl-PL/file.json
@@ -56,7 +56,8 @@
     "title": "Obecny tryb wdrożenia nie obsługuje zarządzania plikami"
   },
   "preview": {
-    "unsupportedFile": "Ten format pliku nie jest obsługiwany w podglądzie online"
+    "downloadFile": "Pobierz plik",
+    "unsupportedFileAndContact": "Ten format pliku nie jest obecnie obsługiwany w podglądzie online. Jeśli chcesz uzyskać podgląd, zachęcamy do <1>skontaktowania się z nami</1>."
   },
   "searchFilePlaceholder": "Szukaj pliku",
   "tab": {
diff --git a/locales/pt-BR/file.json b/locales/pt-BR/file.json
index a05f57a34c47..d91e1e51fae7 100644
--- a/locales/pt-BR/file.json
+++ b/locales/pt-BR/file.json
@@ -56,7 +56,8 @@
     "title": "O modo de implantação atual não suporta gerenciamento de arquivos"
   },
   "preview": {
-    "unsupportedFile": "Este formato de arquivo não suporta visualização online"
+    "downloadFile": "Baixar arquivo",
+    "unsupportedFileAndContact": "Este formato de arquivo não é suportado para visualização online. Se você tiver interesse em visualizar, sinta-se à vontade para <1>nos enviar um feedback</1>."
   },
   "searchFilePlaceholder": "Pesquisar arquivo",
   "tab": {
diff --git a/locales/ru-RU/file.json b/locales/ru-RU/file.json
index 02288e51e743..84994e8607a8 100644
--- a/locales/ru-RU/file.json
+++ b/locales/ru-RU/file.json
@@ -56,7 +56,8 @@
     "title": "Текущий режим развертывания не поддерживает управление файлами"
   },
   "preview": {
-    "unsupportedFile": "Этот формат файла не поддерживает онлайн-просмотр"
+    "downloadFile": "Скачать файл",
+    "unsupportedFileAndContact": "Этот формат файла в настоящее время не поддерживает онлайн-просмотр. Если у вас есть запрос на просмотр, пожалуйста, <1>сообщите нам</1>."
   },
   "searchFilePlaceholder": "Поиск файла",
   "tab": {
diff --git a/locales/tr-TR/file.json b/locales/tr-TR/file.json
index c37a9e6c4665..3e09f3bc31d8 100644
--- a/locales/tr-TR/file.json
+++ b/locales/tr-TR/file.json
@@ -56,7 +56,8 @@
     "title": "Mevcut dağıtım modu dosya yönetimini desteklemiyor"
   },
   "preview": {
-    "unsupportedFile": "Bu dosya formatı çevrimiçi önizleme desteklenmiyor"
+    "downloadFile": "Dosyayı İndir",
+    "unsupportedFileAndContact": "Bu dosya formatı çevrimiçi önizleme için desteklenmiyor. Önizleme talebiniz varsa, lütfen <1>bize geri bildirimde bulunun</1>."
   },
   "searchFilePlaceholder": "Dosya Ara",
   "tab": {
diff --git a/locales/vi-VN/file.json b/locales/vi-VN/file.json
index 7cabfcdce5d6..5b5f5484b26c 100644
--- a/locales/vi-VN/file.json
+++ b/locales/vi-VN/file.json
@@ -56,7 +56,8 @@
     "title": "Chế độ triển khai hiện tại không hỗ trợ quản lý tệp"
   },
   "preview": {
-    "unsupportedFile": "Định dạng tệp này không hỗ trợ xem trước trực tuyến"
+    "downloadFile": "Tải tệp",
+    "unsupportedFileAndContact": "Định dạng tệp này hiện không hỗ trợ xem trước trực tuyến. Nếu bạn có yêu cầu xem trước, vui lòng <1>phản hồi cho chúng tôi</1>"
   },
   "searchFilePlaceholder": "Tìm kiếm tệp",
   "tab": {
diff --git a/locales/zh-CN/file.json b/locales/zh-CN/file.json
index 65bffdf4832b..6cead771e4ae 100644
--- a/locales/zh-CN/file.json
+++ b/locales/zh-CN/file.json
@@ -56,7 +56,8 @@
     "title": "当前部署模式不支持文件管理"
   },
   "preview": {
-    "unsupportedFile": "此文件格式不支持在线预览"
+    "downloadFile": "下载文件",
+    "unsupportedFileAndContact": "此文件格式暂不支持在线预览，如有预览诉求，欢迎<1>反馈给我们</1>"
   },
   "searchFilePlaceholder": "搜索文件",
   "tab": {
diff --git a/locales/zh-TW/file.json b/locales/zh-TW/file.json
index eae8c231d290..44b81dc70022 100644
--- a/locales/zh-TW/file.json
+++ b/locales/zh-TW/file.json
@@ -56,7 +56,8 @@
     "title": "當前部署模式不支持檔案管理"
   },
   "preview": {
-    "unsupportedFile": "此檔案格式不支持在線預覽"
+    "downloadFile": "下載檔案",
+    "unsupportedFileAndContact": "此檔案格式暫不支援線上預覽，如有預覽需求，歡迎<1>反饋給我們</1>"
   },
   "searchFilePlaceholder": "搜索檔案",
   "tab": {
diff --git a/src/components/FileParsingStatus/index.tsx b/src/components/FileParsingStatus/index.tsx
index 720f3d06506f..8211bdb0090a 100644
--- a/src/components/FileParsingStatus/index.tsx
+++ b/src/components/FileParsingStatus/index.tsx
@@ -104,8 +104,6 @@ const FileParsingStatus = memo<FileParsingStatusProps>(
       }
 
       case AsyncTaskStatus.Success: {
-        console.log(embeddingStatus);
-
         // if no embedding status, it means that the embedding is not started
         if (!embeddingStatus || preparingEmbedding)
           return (
diff --git a/src/const/url.ts b/src/const/url.ts
index 2e4e56f77f59..42860ffad8b8 100644
--- a/src/const/url.ts
+++ b/src/const/url.ts
@@ -47,6 +47,9 @@ export const PLUGINS_INDEX_URL = 'https://chat-plugins.lobehub.com';
 export const MORE_MODEL_PROVIDER_REQUEST_URL =
   'https://github.com/lobehub/lobe-chat/discussions/1284';
 
+export const MORE_FILE_PREVIEW_REQUEST_URL =
+  'https://github.com/lobehub/lobe-chat/discussions/3684';
+
 export const AGENTS_INDEX_GITHUB = 'https://github.com/lobehub/lobe-chat-agents';
 export const AGENTS_INDEX_GITHUB_ISSUE = urlJoin(AGENTS_INDEX_GITHUB, 'issues/new');
 
diff --git a/src/features/FileViewer/NotSupport/index.tsx b/src/features/FileViewer/NotSupport/index.tsx
index a5b90a2a9985..7efcbbb92490 100644
--- a/src/features/FileViewer/NotSupport/index.tsx
+++ b/src/features/FileViewer/NotSupport/index.tsx
@@ -1,10 +1,13 @@
 import { IDocument } from '@cyntler/react-doc-viewer';
+import { FluentEmoji } from '@lobehub/ui';
 import { Button } from 'antd';
 import { createStyles } from 'antd-style';
+import Link from 'next/link';
 import React, { ComponentType, useState } from 'react';
-import { useTranslation } from 'react-i18next';
+import { Trans, useTranslation } from 'react-i18next';
 import { Center, Flexbox } from 'react-layout-kit';
 
+import { MORE_FILE_PREVIEW_REQUEST_URL } from '@/const/url';
 import { downloadFile } from '@/utils/client/downloadFile';
 
 const useStyles = createStyles(({ css, token }) => ({
@@ -25,7 +28,7 @@ const NotSupport: ComponentType<{
 }> = ({ fileName, document: doc }) => {
   const { styles } = useStyles();
 
-  const { t } = useTranslation(['file', 'common']);
+  const { t } = useTranslation('file');
 
   const [loading, setLoading] = useState(false);
 
@@ -33,7 +36,15 @@ const NotSupport: ComponentType<{
     <Flexbox className={styles.page} id="txt-renderer">
       <Center height={'100%'}>
         <Flexbox align={'center'} gap={12}>
-          {t('preview.unsupportedFile')}
+          <FluentEmoji emoji={'👀'} size={64} />
+          <Flexbox style={{ textAlign: 'center' }}>
+            <Trans i18nKey="preview.unsupportedFileAndContact" ns={'file'}>
+              此文件格式暂不支持在线预览，如有预览诉求，欢迎
+              <Link aria-label={'todo'} href={MORE_FILE_PREVIEW_REQUEST_URL} target="_blank">
+                反馈给我们
+              </Link>
+            </Trans>
+          </Flexbox>
           <Button
             loading={loading}
             onClick={async () => {
@@ -43,7 +54,7 @@ const NotSupport: ComponentType<{
               setLoading(false);
             }}
           >
-            {t('download', { ns: 'common' })}
+            {t('preview.downloadFile')}
           </Button>
         </Flexbox>
       </Center>
diff --git a/src/features/FileViewer/Renderer/MSDoc/index.tsx b/src/features/FileViewer/Renderer/MSDoc/index.tsx
new file mode 100644
index 000000000000..bba9bd50aadd
--- /dev/null
+++ b/src/features/FileViewer/Renderer/MSDoc/index.tsx
@@ -0,0 +1,65 @@
+import { DocRenderer } from '@cyntler/react-doc-viewer';
+import { css, cx } from 'antd-style';
+import { Flexbox } from 'react-layout-kit';
+
+const container = css`
+  position: relative;
+  overflow: hidden;
+  border-radius: 4px;
+`;
+
+const content = css`
+  position: absolute;
+  inset-block: -1px -1px;
+  inset-inline-start: -1px;
+
+  width: calc(100% + 2px);
+  height: calc(100% + 2px);
+
+  border: 0;
+`;
+
+const MSDocRenderer: DocRenderer = ({ mainState: { currentDocument } }) => {
+  if (!currentDocument) return null;
+
+  return (
+    <Flexbox className={cx(container)} height={'100%'} id="msdoc-renderer" width={'100%'}>
+      <iframe
+        className={cx(content)}
+        id="msdoc-iframe"
+        src={`https://view.officeapps.live.com/op/embed.aspx?src=${encodeURIComponent(
+          currentDocument.uri,
+        )}`}
+        title="msdoc-iframe"
+      />
+    </Flexbox>
+  );
+};
+
+export default MSDocRenderer;
+
+const MSDocFTMaps = {
+  doc: ['doc', 'application/msword'],
+  docx: [
+    'docx',
+    'application/vnd.openxmlformats-officedocument.wordprocessingml.document',
+    'application/octet-stream',
+  ],
+  odt: ['odt', 'application/vnd.oasis.opendocument.text'],
+  ppt: ['ppt', 'application/vnd.ms-powerpoint'],
+  pptx: ['pptx', 'application/vnd.openxmlformats-officedocument.presentationml.presentation'],
+  xls: ['xls', 'application/vnd.ms-excel'],
+  xlsx: ['xlsx', 'application/vnd.openxmlformats-officedocument.spreadsheetml.sheet'],
+};
+
+MSDocRenderer.fileTypes = [
+  ...MSDocFTMaps.odt,
+  ...MSDocFTMaps.doc,
+  ...MSDocFTMaps.docx,
+  ...MSDocFTMaps.xls,
+  ...MSDocFTMaps.xlsx,
+  ...MSDocFTMaps.ppt,
+  ...MSDocFTMaps.pptx,
+];
+MSDocRenderer.weight = 0;
+MSDocRenderer.fileLoader = ({ fileLoaderComplete }) => fileLoaderComplete();
diff --git a/src/features/FileViewer/PDFViewer/HighlightLayer.tsx b/src/features/FileViewer/Renderer/PDF/HighlightLayer.tsx
similarity index 100%
rename from src/features/FileViewer/PDFViewer/HighlightLayer.tsx
rename to src/features/FileViewer/Renderer/PDF/HighlightLayer.tsx
diff --git a/src/features/FileViewer/PDFViewer/index.tsx b/src/features/FileViewer/Renderer/PDF/index.tsx
similarity index 100%
rename from src/features/FileViewer/PDFViewer/index.tsx
rename to src/features/FileViewer/Renderer/PDF/index.tsx
diff --git a/src/features/FileViewer/PDFViewer/style.ts b/src/features/FileViewer/Renderer/PDF/style.ts
similarity index 100%
rename from src/features/FileViewer/PDFViewer/style.ts
rename to src/features/FileViewer/Renderer/PDF/style.ts
diff --git a/src/features/FileViewer/PDFViewer/useResizeObserver.ts b/src/features/FileViewer/Renderer/PDF/useResizeObserver.ts
similarity index 100%
rename from src/features/FileViewer/PDFViewer/useResizeObserver.ts
rename to src/features/FileViewer/Renderer/PDF/useResizeObserver.ts
diff --git a/src/features/FileViewer/TXTViewer/index.tsx b/src/features/FileViewer/Renderer/TXT/index.tsx
similarity index 100%
rename from src/features/FileViewer/TXTViewer/index.tsx
rename to src/features/FileViewer/Renderer/TXT/index.tsx
diff --git a/src/features/FileViewer/Renderer/index.ts b/src/features/FileViewer/Renderer/index.ts
new file mode 100644
index 000000000000..67180f425bc2
--- /dev/null
+++ b/src/features/FileViewer/Renderer/index.ts
@@ -0,0 +1,4 @@
+import MSDocRenderer from './MSDoc';
+import TXTRenderer from './TXT';
+
+export const FileViewRenderers = [TXTRenderer, MSDocRenderer];
diff --git a/src/features/FileViewer/index.tsx b/src/features/FileViewer/index.tsx
index 22ef77cedd46..3adaf9debb77 100644
--- a/src/features/FileViewer/index.tsx
+++ b/src/features/FileViewer/index.tsx
@@ -1,14 +1,14 @@
 'use client';
 
-import DocViewer, { MSDocRenderer } from '@cyntler/react-doc-viewer';
+import DocViewer from '@cyntler/react-doc-viewer';
 import { createStyles } from 'antd-style';
 import { CSSProperties, memo } from 'react';
 
 import { FileListItem } from '@/types/files';
 
 import NotSupport from './NotSupport';
-import PDFViewer from './PDFViewer';
-import TXTViewer from './TXTViewer';
+import { FileViewRenderers } from './Renderer';
+import PDFRenderer from './Renderer/PDF';
 
 const useStyles = createStyles(({ css, token }) => ({
   container: css`
@@ -25,7 +25,7 @@ interface FileViewerProps extends FileListItem {
 const FileViewer = memo<FileViewerProps>(({ id, style, fileType, url, name }) => {
   const { styles } = useStyles();
   if (fileType === 'pdf' || name.endsWith('.pdf')) {
-    return <PDFViewer fileId={id} url={url} />;
+    return <PDFRenderer fileId={id} url={url} />;
   }
 
   return (
@@ -36,7 +36,7 @@ const FileViewer = memo<FileViewerProps>(({ id, style, fileType, url, name }) =>
         noRenderer: { overrideComponent: NotSupport },
       }}
       documents={[{ fileName: name, fileType, uri: url }]}
-      pluginRenderers={[TXTViewer, MSDocRenderer]}
+      pluginRenderers={FileViewRenderers}
       style={style}
     />
   );
diff --git a/src/locales/default/file.ts b/src/locales/default/file.ts
index 7ff6a84da215..d477d3e8f3c6 100644
--- a/src/locales/default/file.ts
+++ b/src/locales/default/file.ts
@@ -57,7 +57,8 @@ export default {
     title: '当前部署模式不支持文件管理',
   },
   preview: {
-    unsupportedFile: '此文件格式不支持在线预览',
+    downloadFile: '下载文件',
+    unsupportedFileAndContact: '此文件格式暂不支持在线预览，如有预览诉求，欢迎<1>反馈给我们</1>',
   },
   searchFilePlaceholder: '搜索文件',
   tab: {