A new package that analyzes user-submitted text descriptions of customer service or technical support interactions to identify potential red flags that could lead to public complaints or negative expo
text-analysis customer-service technical-support complaint-prevention red-flag-detection reputational-risk unprofessional-behavior lack-of-accountability unethical-practices structured-assessment actionable-feedback support-quality-improvement consumer-advocacy negative-exposure public-complaints
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Updated
Dec 21, 2025 - Python