Radiant is the ((OTRS)) Community Edition fork, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
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Jan 20, 2021 - Perl
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ticket-system
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Quick actions as pane in detail view (ticket actions e.g. reply, quick-resolve, etc and search result navigation)
workflow extension management holidays organisation ticket-system request-tracker due-date ticket-actions
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Jun 28, 2023 - Perl
Search result customizations for Request Tracker
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Jun 27, 2023 - Perl
Create linked tickets based on RT template language
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Feb 8, 2024 - Perl
Human-readable iCal attachments
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Jun 28, 2023 - Perl
Quick assign people as ticket owner/admincc
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Jun 28, 2023 - Perl
Add resource groups to every rt query
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Jun 28, 2023 - Perl
Font Awesome Icons for Request Tracker
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Jun 28, 2023 - Perl
User search overview with ticket counts by state
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May 7, 2024 - Perl
Add data to RT tickets based on web service requests
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Jun 27, 2023 - Perl
Show ticket history on update view
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Jun 27, 2023 - Perl
Change headers for errors and bounces
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Jun 26, 2023 - Perl
New fields for ticket query language
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Jun 27, 2023 - Perl
Add organizations from user records to customfields
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Jun 28, 2023 - Perl
Organize ticket queues with categories
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Jun 28, 2023 - Perl
Show history on tickets you worked on
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Dec 11, 2023 - Perl
Connect databases to CustomFields
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Jan 16, 2024 - Perl
Add owner to admincc and set owner to nobody
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Jun 27, 2023 - Perl
Set owner on RT condition
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Jun 27, 2023 - Perl
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