ticket-system

the bdcTikit can automatically turn emails into tickets/replies and send agent replies from bdcTikit as emails. Customers can also create tickets and reply directly from their bdcTikit user dashboard.

This project is an event registration system. It allows users to check their registration status by entering their ID.

Analyzes IT support tickets using fine-tuned DistilBERT model on IT Ticket dataset. It predicts the target department, estimates priority, assigns the ticket to the most relevant employee.

Bot de gerenciamento de comissões no Discord com tickets, fila, prioridades, transcripts e acompanhamento de projetos.