Interactive dashboard uncovering ticket trends, SLA performance and backlog risks in customer support operations using Tableau and Excel.
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Updated
Jul 30, 2025
Interactive dashboard uncovering ticket trends, SLA performance and backlog risks in customer support operations using Tableau and Excel.
Technical Support SLA Analysis Data Pipeline is a data pipeline project designed to analyze SLA compliance for technical support tickets. This project leverages SQL, Python, Kibana, and Tableau to process, visualize, and monitor ticket performance metrics efficiently.
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