Interact with Five9 Cloud Call Center using Python

This code will set up a contact flow/IVR for real time authentication with Mobile BankID and can be deployed in minutes.

Simulation model to run scenarios on staffing/operations readiness for a call center

Predict which customers should a call-center call for greater assertiveness in a sale

Synchronize Five9 and Odoo

Call center performance tracking dashboard with daily metrics, PDF reports, and AI-powered insights. Built with Streamlit

Call Center Data Processing & Analytics project built with Python and SQL. This backend system loads, cleans, and analyzes call logs & user data from CSV files, stores them in an in-memory SQLite database, and generates reports for insights.Repo For RevPro Labs

Prophet model using the FbProphet library and MLP model using the Cesium library on time series dataset.

CallAnnotate — контейнеризованная система автоматической обработки телефонных разговоров, обеспечивающая диаризацию спикеров, распознавание речи, интеграцию с CardDAV, транскрипцию и формирование структурированных JSON-отчётов. Предоставляет REST и WebSocket API для интеграции.

This project provides a sophisticated chatbot for Salesforce call center agents utilizing MCP architecture. It leverages Gemini Flash model as its core reasoning engine, with LangChain for tool creation and LangGraph for orchestrating complex, stateful conversations.

Odoo crm customization for call center

FR: Pipeline pour transformer des appels en datasets EDS (ASR, diarisation, prosodie). EN: Pipeline to turn calls into EDS-ready datasets (ASR, diarization, prosody).