Business process improvement for Northwind Trading using Business Process Model and Notation (BPMN) and Business Activity Model (BAM), analyzing the as-is order fulfillment process and designing an optimized to-be process to enhance efficiency and reduce delays using Microsoft Visio

Explored Business Analysis fundamentals, Agile Requirements, and Project Management principles. Covered stakeholder engagement, requirements elicitation, and collaboration. Introduced to Business Benefits Realization and Data Science basics. Mastered Business Process Modeling and data management with Microsoft 365 tools for effective analysis.