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ISSUE_TEMPLATE.md

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Read before posting:

For faster fixes and/or improvements would be nice if we can work with a simulation snapshot, plese follow this commands and attach the sim_data_<DATE>_#<issue>.tar.gz file to the issue.

# git clone https://github.com/etingof/snmpsim.git`
# cd snmpsim
# sudo python3 setup.py install
# mkdir sim_data
# snmpsim-record-commands --use-getbulk --getbulk-repetitions 50 --protocol-version 2c --community <your_comunity> --agent-udpv4-endpoint=<your_device>:161 --output-file=./sim_data/device_data
# tar zcvf sim_data_<DATE>_#<issue>.tar.gz sim_data

NOTE: this command could take some time, please be patient

Please prefix your title with [Bug] or [Feature request].

Please include this information:

  • What SnmpCollector version are you using?
  • What OS are you running snmpcollector on?
  • What did you do?
  • What was the expected result?
  • What happened instead?
  • If related with process panics.
    • Include the related log files indicated in the troubleshooting guide.(snmpcollector.log <deviceid>.log)
  • If related with configuration issues.
    • Include all related configuration data ( and export file, a webui screenshot or writted by hand if you prefer)
  • If webui seems to be freezed , :
    • Reload in another window de webui and, include raw network request & response: get by opening Chrome Dev Tools (F12, Ctrl+Shift+I on windows, Cmd+Opt+I on Mac), go the network tab.Review browser console for errors and also Include them.