Unable to send Verification Email

[kmanojkumar]

It took me around 6 hours to install kutt in a DO 2GB Ubuntu droplet. Finally, I am able to create short URLs now. All the information I fount to install is https://github.com/thedevs-network/kutt#setup

Using the latest version of Redis, PostgreSQL, and NodeJS.

My .env file looks like this.

# App port to run on
PORT=3000

# The domain that this website is on
DEFAULT_DOMAIN="example.in"

# Generated link length
LINK_LENGTH=6

# Postgres database credential details
DB_HOST=localhost
DB_PORT=5432
DB_NAME=postgres
DB_USER=example
DB_PASSWORD=exampleDGfc
DB_SSL=false

# ONLY NEEDED FOR MIGRATION !!1!
# Neo4j database credential details
NEO4J_DB_URI="bolt://localhost"
NEO4J_DB_USERNAME=neo4j
NEO4J_DB_PASSWORD=BjEphmupAf1D5pDD

# Redis host and port
REDIS_HOST="127.0.0.1"
REDIS_PORT=6379
REDIS_PASSWORD=

# The daily limit for each user
USER_LIMIT_PER_DAY=50

# Create a cooldown for non-logged in users in minutes
# Set 0 to disable
NON_USER_COOLDOWN=0

# Max number of visits for each link to have detailed stats
DEFAULT_MAX_STATS_PER_LINK=5000

# Use HTTPS for links with custom domain
CUSTOM_DOMAIN_USE_HTTPS=false

# A passphrase to encrypt JWT. Use a long and secure key.
JWT_SECRET=securekey

# Admin emails so they can access admin actions on settings page
# Comma seperated
ADMIN_EMAILS=manoj@example.com

# Invisible reCaptcha secret key
# Create one in https://www.google.com/recaptcha/intro/
RECAPTCHA_SITE_KEY=6LcaIdQUAAAAAFhdffffxxH1YMB-EH7M_CGPMA9f
RECAPTCHA_SECRET_KEY=6LcaIdQUAAAAAPVIyffzGLeyR6rg5JB6zNkGQ5qA

# Google Cloud API to prevent from users from submitting malware URLs.
# Get it from https://developers.google.com/safe-browsing/v4/get-started
GOOGLE_SAFE_BROWSING_KEY=

# Google Analytics tracking ID for universal analytics.
# Example: UA-XXXX-XX
GOOGLE_ANALYTICS=
GOOGLE_ANALYTICS_UNIVERSAL=

# Google Analytics tracking ID for universal analytics
# This one is used for links
GOOGLE_ANALYRICS_UNIVERSAL=

# Your email host details to use to send verification emails.
# More info on http://nodemailer.com/
# Mail from example "Kutt <support@kutt.it>". Leave empty to use MAIL_USER
MAIL_HOST=email-smtp.ap-south-1.amazonaws.com
MAIL_PORT=587
MAIL_SECURE=true
MAIL_USER=AKIA6IIMGQ7J5MJ6DO44
MAIL_FROM=example-notifications@example.com
MAIL_PASSWORD=BNddX2mmO4SBprnLAmKPgOwHJIDYc/uSlpCOH5kLmEvS

# The email address that will receive submitted reports.
REPORT_EMAIL=example@example.com

# Support email to show on the app
CONTACT_EMAIL=example@example.com

• Actual secret values are changed above.

• I have opened port 587 as well.

I am just getting An error occurred. Any idea where and how can I debug this?

I am unable to figure out why the emails are not being sent. These AWS SES credentials are working fine in other applications. I haven't found anywhere where I can check the logs of the same. As the emails are not being sent, I am unable to authenticate as well.

Please guide.

[poeti8]

Which endpoint is giving that error?

[kmanojkumar]

Which endpoint is giving that error?

POST /api/auth/signup
POST /api/url/report

if this is what you meant by an endpoint.

[kmanojkumar]

Any solution that can help? @poeti8

[poeti8]

Seems like your email config is wrong.

[kmanojkumar]

I don't know, you may be right. But, the credentials are working fine in another PHP application. However, I have manually verified now in Postgres, to gain access.

Thanks!

[denny64]

@kmanojkumar How did you fix this issue?

[hugomd]

@denny64 You may have already solved this, but you can connect to the database, go to the users table, find your user, and retrieve the verification_token, then put that in a URL:

https://kutt.example/verify/YOUR_VERIFICATION_TOKEN

Replacing YOUR_VERIFICATION_TOKEN with the token you retrieved.

SQL to retrieve verification_token:

SELECT verification_token FROM users WHERE email='myuser@mydomain';

[kmanojkumar]

@denny64 AWS SES SMTP port was the issue. Port 465 worked for me, instead of the default 587.

I think it is something to with Nodemailer.

[Rupeshiya]

@hugomd @kmanojkumar I am also getting same issue with setting up locally.
Can you please tell me how can I fix that?

It is not able to send verification email

[hugomd]

@hugomd @kmanojkumar I am also getting same issue with setting up locally.
Can you please tell me how can I fix that?

It is not able to send verification email

Looks like it may be trying to send mail via a mail host that doesn't exist. You should be able to try the query in my earlier comment:

SELECT verification_token FROM users WHERE email='myuser@mydomain';

Your issue looks related to #418 and #415.

If you absolutely need to send mail locally, you could try isolating the problem by connecting to the mail server via a separate client.

[Rupeshiya]

@hugomd @kmanojkumar I am also getting same issue with setting up locally.
Can you please tell me how can I fix that?

It is not able to send verification email

Looks like it may be trying to send mail via a mail host that doesn't exist. You should be able to try the query in my earlier comment:

SELECT verification_token FROM users WHERE email='myuser@mydomain';

Your issue looks related to #418 and #415.

If you absolutely need to send mail locally, you could try isolating the problem by connecting to the mail server via a separate client.

yes @hugomd I tried to verify using the route /verify/auth_token but that is giving invalid verification
Can you please tell me how can I setup email using my personal gmail then?