collectPaymentMethod works only once

[hssrrw]

Summary

When I scan a card using collectPaymentMethod() first time it works fine. When then I call collectPaymentMethod() to discard the first card data and scan another one, I get this error:

CollectPaymentMethod was canceled by the user

Could anyone help me understand the cause of the issue? Thank you in advance!

Here is the function used to call collectPaymentMethod():

Code to reproduce

private var collectPaymentCancelable: Cancelable? = null
private var intentInProcess: PaymentIntent? = null

fun scanCard(intentId: String, promise: Promise) {
  if (!Terminal.isInitialized()) {
    promise.reject("empty_token", "You must provide connection token first")
    return
  }

  if (Terminal.getInstance().connectionStatus != ConnectionStatus.CONNECTED) {
    promise.reject("reader_disconnected", "You must connect to a reader first")
    return
  }

  Terminal.getInstance().retrievePaymentIntent(intentId, object : PaymentIntentCallback {
    override fun onSuccess(paymentIntent: PaymentIntent) {
      collectPaymentCancelable = Terminal.getInstance()
        .collectPaymentMethod(paymentIntent, object : PaymentIntentCallback {
          override fun onSuccess(paymentIntent: PaymentIntent) {
            collectPaymentCancelable = null
            intentInProcess = paymentIntent
            promise.resolve(serializeIntent(paymentIntent))
          }

          override fun onFailure(e: TerminalException) {
            collectPaymentCancelable = null
            promise.reject("collect_failed", e.errorMessage)
          }
        })
    }

    override fun onFailure(e: TerminalException) {
      promise.reject("retrieve_fail", e.errorMessage)
    }
  })
}

Android version

Android 12

Impacted devices (Android devices or readers)

Phone: Samsung Galaxy A13
Terminal: BBPOS Chipper X2

SDK version

com.stripe:stripeterminal:2.10.0

buildToolsVersion = "31.0.0"
minSdkVersion = 26
compileSdkVersion = 31
targetSdkVersion = 31
ndkVersion = "21.4.7075529"
androidXAnnotation = "1.1.0"
androidXBrowser = "1.0.0"
kotlinVersion = "1.5.20"

Other information

Here is the relevant log:

14367-14367/com.myexampleapp I/ViewRootImpl@dba2088[MainActivity]: ViewPostIme pointer 1
14367-14491/com.myexampleapp D/StripeTerminal: class=Terminal message=retrievePaymentIntent
14367-14860/com.myexampleapp D/StripeTerminal: class=ApiClient message=retrievePaymentIntent
14367-14860/com.myexampleapp I/StripeTerminal: class=RestClient message="url=https://api.stripe.com/v1/payment_intents/pi_3LAdhqPYpZwoQYFv0DyRDuLi request={}"
921-1156/? I/SemWifiEleStateTracker: Ele Parameters BD : 2 2 3 2 1 2 MD : -90 -90 -90 -90 -90 -90 WD : -53 -54 -54 -54 -55 -54 GC : false false false false false false SC : false false false false false false SH : false false false false false false TB : false false false false false false
921-1168/? D/NetdEventListenerService: DNS Requested by : 202, 10257, 0
639-639/? I/SurfaceFlinger: SFWD update time=83863446127245
921-1032/? D/ActivityManager: Received BROADCAST intent 0x3d7cb44 Key{broadcastIntent pkg=com.google.android.gms/com.google.android.gms.location_base intent=act=com.google.android.location.ALARM_WAKEUP_LOCATOR flags=0x4000000 u=0} requestCode=0 sent=0 from uid 1000
13969-14063/? W/SystemServiceRegistry: No service published for: wifirtt
382-14849/? I/keystore2: keystore2::watchdog: Watchdog thread idle -> terminating. Have a great day.
14367-14860/com.myexampleapp I/RestResponse: REST response with code 200 received
14367-14860/com.myexampleapp I/RestResponse: request-id: req_vQmbwEBWeQTdyN
14367-14860/com.myexampleapp I/StripeTerminal: class=RestClient message="url=https://api.stripe.com/v1/payment_intents/pi_3LAdhqPYpZwoQYFv0DyRDuLi status=OK headers={access-control-allow-credentials=true, access-control-allow-methods=GET, POST, HEAD, OPTIONS, DELETE, access-control-allow-origin=*, access-control-expose-headers=Request-Id, Stripe-Manage-Version, X-Stripe-External-Auth-Required, X-Stripe-Privileged-Session-Required, access-control-max-age=300, cache-control=no-cache, no-store, content-length=1830, content-type=application/json, date=Thu, 16 Jun 2022 06:48:34 GMT, idempotency-key=..., stripe-version=2019-02-19} response={"amount":"4321","amountCapturable":"0","amountReceived":"0","applicationFeeAmount":"171","captureMethod":"manual","charges":{"hasMore":false,"totalCount":0},"clientSecret":"...","created":"1655228350","currency":"usd","id":"...","livemode":false,"metadata":{"ClientId":"2","IdempotencyKey":"...","PaymentTransactionId":"...","ReferenceNumber":"...","PaymentNumber":"57","ClientApplicationId":"1","Md":"..."},"status":"requires_payment_method"}"
14367-14860/com.myexampleapp D/StripeTerminal: class=Terminal message=collectPaymentMethod
14367-14860/com.myexampleapp I/StripeTerminal: class=TerminalStatusManager message=TerminalStatusManager waitForInput.
14367-14860/com.myexampleapp D/StripeTerminal: class=BbposAdapterLegacy message=collectPaymentMethod amount="Amount(value=4321, currencyCode=usd)" type=com.stripe.stripeterminal.internal.common.PaymentMethodCollectionType$Sale@c92798a
14367-14860/com.myexampleapp I/StripeTerminal: class=TransactionManager message=endTransaction
14367-14860/com.myexampleapp I/StripeTerminal: class=TransactionStateMachine message="onStateChanged: COLLECT_PAYMENT_PRESENT -> CANCELLED: null"
14367-14860/com.myexampleapp I/CombinedKernelInterface: cancel
14367-14860/com.myexampleapp I/BbposReaderController: disableDevice NO_CARD
14367-14860/com.myexampleapp D/StripeTerminal: class=BbposDeviceControllerImpl message=cancelCheckCard
14367-14367/com.myexampleapp I/BbposControllerListener: onReturnDebugLog
14367-14860/com.myexampleapp I/StripeTerminal: class=TransactionStateMachine message="onStateChanged: CANCELLED -> EMPTY: Transaction cancelled"
14367-14860/com.myexampleapp I/StripeTerminal: class=BbposAdapterLegacy message="Not starting the tipping flow because device doesn't support on reader tipping"
14367-14367/com.myexampleapp D/BbposControllerListener: {function: cancelCheckCard,date: Thu Jun 16 10:48:35 GMT+04:00 2022,type: FUNCTION,message: }
14367-14860/com.myexampleapp I/StripeTerminal: class=TransactionManager message=startPaymentMethod
14367-14860/com.myexampleapp I/StripeTerminal: class=TransactionStateMachine message="onStateChanged: EMPTY -> COLLECT: Payment method requested"
14367-14860/com.myexampleapp I/BbposReaderController: enableDevice
14367-14860/com.myexampleapp D/StripeTerminal: class=BbposDeviceControllerImpl message=startEmv
14367-14367/com.myexampleapp I/BbposControllerListener: onReturnDebugLog
14367-14367/com.myexampleapp D/BbposControllerListener: {function: startEmv,date: Thu Jun 16 10:48:35 GMT+04:00 2022,type: FUNCTION,message: data : {amount=50.01, checkCardMode=SWIPE_OR_INSERT_OR_TAP, checkCardTimeout=3600, currencyCharacters={DOLLAR}, currencyCode=840, currencyExponent=2, disableQuickChip=false, onlineProcessTimeout=30, quickChipOption=1, selectAccountTypeTimeout=90, selectApplicationTimeout=90, terminalTime=220616104835, transactionType=GOODS}}
1213-1370/? D/BtGatt.GattService: onWriteCharacteristic() - address=2F2687_1, status=0
1213-1370/? D/BtGatt.GattService: onWriteCharacteristic : isCongested == false
14367-14367/com.myexampleapp I/BbposControllerListener: onReturnDebugLog
14367-14367/com.myexampleapp D/BbposControllerListener: {date: Thu Jun 16 10:48:35 GMT+04:00 2022,type: CALLBACK,message: isSuccess : true,callback: onReturnCancelCheckCardResult}
14367-14367/com.myexampleapp I/StripeTerminal: class=BbposTransactionListener message="onReturnCancelCheckCardResult true"
14367-14367/com.myexampleapp I/StripeTerminal: class=TransactionManager message=endTransaction
14367-14367/com.myexampleapp I/StripeTerminal: class=TransactionStateMachine message="onStateChanged: COLLECT -> CANCELLED: null"
14367-14367/com.myexampleapp I/CombinedKernelInterface: cancel
14367-14367/com.myexampleapp I/BbposReaderController: disableDevice NO_CARD
14367-14367/com.myexampleapp D/StripeTerminal: class=BbposDeviceControllerImpl message=cancelCheckCard
14367-14367/com.myexampleapp I/StripeTerminal: class=TransactionStateMachine message="onStateChanged: CANCELLED -> EMPTY: Transaction cancelled"
14367-14367/com.myexampleapp I/CombinedKernelInterface: reset
14367-14860/com.myexampleapp I/StripeTerminal: class=TerminalStatusManager message=TerminalStatusManager endPaymentFlow.
14367-14367/com.myexampleapp I/BbposControllerListener: onReturnDebugLog
14367-14860/com.myexampleapp D/StripeTerminal: class=ProxyTerminalListener message=onPaymentStatusChange(READY)
14367-14367/com.myexampleapp D/BbposControllerListener: {function: cancelCheckCard,date: Thu Jun 16 10:48:35 GMT+04:00 2022,type: FUNCTION,message: }
14367-14860/com.myexampleapp E/StripeTerminal: CollectPaymentMethod was canceled by the user
    com.stripe.stripeterminal.external.models.TerminalException: CollectPaymentMethod was canceled by the user
        at com.stripe.stripeterminal.adapter.BbposAdapterLegacy$CardReadOperation.completeCancel$core_publish(BbposAdapterLegacy.kt:757)
        at com.stripe.stripeterminal.adapter.BbposAdapterLegacy.register$lambda-29(BbposAdapterLegacy.kt:601)
        at com.stripe.stripeterminal.adapter.BbposAdapterLegacy.$r8$lambda$jYH_zPEjpJjpwr4DmrZUjLhtSbE(Unknown Source:0)
        at com.stripe.stripeterminal.adapter.BbposAdapterLegacy$$ExternalSyntheticLambda25.accept(Unknown Source:4)
        at io.reactivex.internal.observers.LambdaObserver.onNext(LambdaObserver.java:63)
        at io.reactivex.internal.operators.observable.ObservableSubscribeOn$SubscribeOnObserver.onNext(ObservableSubscribeOn.java:58)
        at io.reactivex.subjects.PublishSubject$PublishDisposable.onNext(PublishSubject.java:308)
        at io.reactivex.subjects.PublishSubject.onNext(PublishSubject.java:228)
        at io.reactivex.subjects.SerializedSubject.onNext(SerializedSubject.java:104)
        at com.stripe.core.hardware.reactive.status.ReactiveReaderStatusListener.handleCancellation(ReactiveReaderStatusListener.kt:73)
        at com.stripe.core.hardware.status.ReaderStatusListener$DefaultImpls.handleCancellation$default(ReaderStatusListener.kt:15)
        at com.stripe.core.bbpos.BbposTransactionListener.onReturnCancelCheckCardResult(BbposTransactionListener.kt:89)
        at com.stripe.bbpos.bbdevice.BBDeviceController.aaa004(SourceFile:17)
        at com.stripe.bbpos.bbdevice.BBDeviceController.$r8$lambda$HAZwkzCefG5buPYriXfnqa-_HR0(Unknown Source:0)
        at com.stripe.bbpos.bbdevice.BBDeviceController$$ExternalSyntheticLambda166.run(Unknown Source:2)
        at android.os.Handler.handleCallback(Handler.java:938)
        at android.os.Handler.dispatchMessage(Handler.java:99)
        at android.os.Looper.loopOnce(Looper.java:226)
        at android.os.Looper.loop(Looper.java:313)
        at android.app.ActivityThread.main(ActivityThread.java:8663)
        at java.lang.reflect.Method.invoke(Native Method)
        at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:567)
        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1135)
1213-1370/? D/BtGatt.GattService: onWriteCharacteristic() - address=2F2687_1, status=0
1213-1370/? D/BtGatt.GattService: onWriteCharacteristic : isCongested == false
14367-14490/com.myexampleapp I/ReactNativeJS: 'scan card error', { error: [Error: CollectPaymentMethod was canceled by the user] }
1213-1370/? D/BtGatt.GattService: onWriteCharacteristic() - address=2F2687_1, status=0
1213-1370/? D/BtGatt.GattService: onWriteCharacteristic : isCongested == false
1213-1370/? D/BtGatt.GattService: onWriteCharacteristic() - address=2F2687_1, status=0
1213-1370/? D/BtGatt.GattService: onWriteCharacteristic : isCongested == false
14367-14367/com.myexampleapp I/BbposControllerListener: onReturnDebugLog
14367-14367/com.myexampleapp D/BbposControllerListener: {date: Thu Jun 16 10:48:35 GMT+04:00 2022,type: CALLBACK,message: displayText : PRESENT_CARD, displayTextLanguage : en,callback: onRequestDisplayText}
14367-14367/com.myexampleapp I/StripeTerminal: class=BbposTransactionListener message="onRequestDisplayText PRESENT_CARD"
639-639/? I/SurfaceFlinger: SFWD update time=83864446293744
1213-1370/? D/BtGatt.GattService: onWriteCharacteristic() - address=2F2687_1, status=0
1213-1370/? D/BtGatt.GattService: onWriteCharacteristic : isCongested == false
14367-14367/com.myexampleapp I/BbposControllerListener: onReturnDebugLog
14367-14367/com.myexampleapp D/BbposControllerListener: {date: Thu Jun 16 10:48:35 GMT+04:00 2022,type: CALLBACK,message: checkCardMode : SWIPE_OR_INSERT_OR_TAP,callback: onWaitingForCard}
14367-14367/com.myexampleapp I/StripeTerminal: class=BbposTransactionListener message="onWaitingForCard SWIPE_OR_INSERT_OR_TAP"
14367-14367/com.myexampleapp I/StripeTerminal: class=TerminalStatusManager message=TerminalStatusManager "requestReaderInput Swipe / Insert / Tap."
14367-14367/com.myexampleapp I/StripeTerminal: class=ProxyReaderListener message="onRequestReaderInput(Swipe / Insert / Tap)"
14367-14367/com.myexampleapp I/CombinedKernelInterface: reset
14367-14367/com.myexampleapp I/BbposControllerListener: onReturnDebugLog
14367-14367/com.myexampleapp D/BbposControllerListener: {date: Thu Jun 16 10:48:35 GMT+04:00 2022,type: CALLBACK,message: isSuccess : true,callback: onReturnCancelCheckCardResult}
14367-14367/com.myexampleapp I/StripeTerminal: class=BbposTransactionListener message="onReturnCancelCheckCardResult true"
14367-14367/com.myexampleapp I/StripeTerminal: class=TransactionManager message=endTransaction
14367-14367/com.myexampleapp I/CombinedKernelInterface: reset

[rv-stripe]

This should be resolved in the 2.14 release. Thanks for the report.