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Print all assigned assets doesnt show signatures when saving to PDF #9418

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Joly0 opened this issue Apr 12, 2021 · 0 comments · Fixed by #9426 or #9695
Closed
2 tasks done

Print all assigned assets doesnt show signatures when saving to PDF #9418

Joly0 opened this issue Apr 12, 2021 · 0 comments · Fixed by #9426 or #9695

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@Joly0
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Joly0 commented Apr 12, 2021

Please confirm you have done the following before posting your bug report:

Describe the bug
When viewing the assigned assets of a user and trying to save that page as a pdf, the images/signatures are not saved to that pdf

To Reproduce
Steps to reproduce the behavior:

  1. Go to a user which has an asset with a signature and select "Print All Assigned"
  2. Right-Click and select "Print..."
  3. Print to PDF
  4. Open saved PDF, signature is not saved in that PDF

Expected behavior
signatures should be saved in that PDF

Screenshots
Screenshot from the html-page directly
Assigned-to
Screenshot from the saved pdf
Assigned-to_pdf

Additionally to the Problem above, the Table seems to get misalligned, although i dont know if this is a problem with the print to pdf function or the browser (tested chrome, firefox, edge, ie)

Server (please complete the following information):

  • Snipe-IT Version: 5.1.4
  • OS: Windows Server
  • Web Server: IIS
  • PHP Version 7.4

Desktop (please complete the following information):

  • OS: Windows
  • Browser: Chrome, Firefox, Edge, IE
  • Version: Latest

Error Messages
No error Messages

Additional context

  • Is this a fresh install or an upgrade? Upgrade
  • What method you used to install Snipe-IT (install.sh, manual installation, docker, etc)? Manual installation
  • Include what you've done so far in the installation, and if you got any error messages along the way? Nothing
  • Indicate whether or not you've manually edited any data directly in the database? Nope

Add any other context about the problem here.
Tested some tools like https://wkhtmltopdf.org/ which should work in converting the html page to a pdf. This tool is able to load the signature, but the table is misaligned aswell, making the signature cutoff in half.

Unfortunately this is a critical problem for me/my company as we have to save the assigned assets of a user in our HR Software with the signatures

Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you.

@Joly0 Joly0 mentioned this issue Apr 13, 2021
13 tasks
snipe pushed a commit that referenced this issue Apr 14, 2021
@Joly0 Joly0 closed this as completed Apr 15, 2021
@Joly0 Joly0 mentioned this issue Jun 11, 2021
13 tasks
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