Cant import assets with custom fields

[seekerOK]

Please confirm you have done the following before posting your bug report:
[x] I have enabled debug mode
[ x] I have read checked the Common Issues page
Describe the bug
creating a csv to import assets with custom fields wont import the custom fields values , the asset get created ok but the custom fields appears empty.

To Reproduce
create a custom field , assign to the asset model
create a csv based on the one downloaded from your page
fill the desired columns
add the custom field column exactly as it was created
import the file
select that is an asset import
all the headers appear match except the custom one that I have to do it manually
the preview looks good but when i processed the file the custom field appears empty

Expected behavior
the custom field get filled

Server (please complete the following information):

Snipe-IT Version 4.9.4
OS: [Ubuntu18.04]
Web Server: [Apache II]
PHP Version 7.2.32
Desktop (please complete the following information):

OS: [Windows]
Browser [chrome]
Version [84]
Error Messages

tail -f /var/www/snipeit/storage/logs/laravel.log
#97 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#98 /var/www/snipeit/vendor/barryvdh/laravel-cors/src/HandlePreflight.php(29): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#99 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Barryvdh\Cors\HandlePreflight->handle(Object(Illuminate\Http\Request), Object(Closure))
#100 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#101 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#102 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\Pipeline\Pipeline->then(Object(Closure))
#103 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request))
#104 /var/www/snipeit/public/index.php(58): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request))
#105 {main}
"}

Additional context

Is this a fresh install or an upgrade? fresh

[seekerOK]

enabling debug doesnt shed any more info on the logs

[seekerOK]

any advice ?

[stale]

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

[stale]

This issue has been automatically closed because it has not had recent activity. If you believe this is still an issue, please confirm that this issue is still happening in the most recent version of Snipe-IT and reply to this thread to re-open it.