Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

500 error when uploading user csv #2233

Closed
jblandin04 opened this issue Jul 8, 2016 · 5 comments
Closed

500 error when uploading user csv #2233

jblandin04 opened this issue Jul 8, 2016 · 5 comments

Comments

@jblandin04
Copy link

Expected Behavior (or desired behavior if a feature request)

When uploading a usr csv in the format given, I instantly receive a 500 error. I upload the file, click "this CSV has a header row" and straight to 500. There's nothing in the logs that point to an issue.


Actual Behavior


Please confirm you have done the following before posting your bug report:


Please provide answers to these questions before posting your bug report:

  • Version of Snipe-IT you're running 2.1.1
  • What OS and web server you're running Snipe-IT on 4.4.0-21-generic incorrect command chown in README #37-Ubuntu SMP Mon Apr 18 18:33:37 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
  • What method you used to install Snipe-IT (install.sh, manual installation, docker, etc)
  • If you're getting an error in your browser, include that error
  • What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error
  • If a stacktrace is provided in the error, include that too.
  • Any errors that appear in your browser's error console.
  • Confirm whether the error is reproduceable on the demo.
  • Include any additional information you can find in app/storage/logs and your webserver's logs.
  • Include what you've done so far in the installation, and if you got any error messages along the way.
  • Indicate whether or not you've manually edited any data directly in the database
@jblandin04
Copy link
Author

Stack trace from /app/storage/logs
[2016-07-08 09:32:59] production.ERROR: ErrorException: Undefined offset: 7 in /var/www/snipeit/app/controllers/admin/UsersController.php:844
Stack trace:
#0 /var/www/snipeit/app/controllers/admin/UsersController.php(844): Illuminate\Exception\Handler->handleError(8, 'Undefined offse...', '/var/www/snipei...', 844, Array)
#1 [internal function]: Controllers\Admin\UsersController->Controllers\Admin{closure}(Array, 0, Object(CallbackFilterIterator))
#2 /var/www/snipeit/vendor/league/csv/src/Reader.php(92): call_user_func(Object(Closure), Array, 0, Object(CallbackFilterIterator))
#3 /var/www/snipeit/app/controllers/admin/UsersController.php(883): League\Csv\Reader->each(Object(Closure))
#4 [internal function]: Controllers\Admin\UsersController->postImport()
#5 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(231): call_user_func_array(Array, Array)
#6 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(93): Illuminate\Routing\Controller->callAction('postImport', Array)
#7 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(62): Illuminate\Routing\ControllerDispatcher->call(Object(Controllers\Admin\UsersController), Ob
ject(Illuminate\Routing\Route), 'postImport')
#8 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(967): Illuminate\Routing\ControllerDispatcher->dispatch(Object(Illuminate\Routing\Route), Object(Illuminate\Ht
tp\Request), 'Controllers\Adm...', 'postImport')
#9 [internal function]: Illuminate\Routing\Router->Illuminate\Routing{closure}()
#10 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Route.php(109): call_user_func_array(Object(Closure), Array)
#11 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(1033): Illuminate\Routing\Route->run(Object(Illuminate\Http\Request))
#12 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(1001): Illuminate\Routing\Router->dispatchToRoute(Object(Illuminate\Http\Request))
#13 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(775): Illuminate\Routing\Router->dispatch(Object(Illuminate\Http\Request))
#14 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(745): Illuminate\Foundation\Application->dispatch(Object(Illuminate\Http\Request))
#15 /var/www/snipeit/vendor/barryvdh/laravel-debugbar/src/Middleware/Stack.php(34): Illuminate\Foundation\Application->handle(Object(Illuminate\Http\Request), 1, true)
#16 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware.php(72): Barryvdh\Debugbar\Middleware\Stack->handle(Object(Illuminate\Http\Request), 1, true)
#17 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Cookie/Queue.php(47): Illuminate\Session\Middleware->handle(Object(Illuminate\Http\Request), 1, true)
#18 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Cookie/Guard.php(51): Illuminate\Cookie\Queue->handle(Object(Illuminate\Http\Request), 1, true)
#19 /var/www/snipeit/vendor/stack/builder/src/Stack/StackedHttpKernel.php(23): Illuminate\Cookie\Guard->handle(Object(Illuminate\Http\Request), 1, true)
#20 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(641): Stack\StackedHttpKernel->handle(Object(Illuminate\Http\Request))
#21 /var/www/snipeit/public/index.php(49): Illuminate\Foundation\Application->run()
#22 {main} [] []

@dmeltzer
Copy link
Contributor

dmeltzer commented Jul 8, 2016

"[2016-07-08 09:32:59] production.ERROR: ErrorException: Undefined offset: 7 in /var/www/snipeit/app/controllers/admin/UsersController.php:844"

It looks like the importer is expecting eight columns, but not finding them.

                            'first_name' => $row[0],
                            'last_name' => $row[1],
                            'username' => $row[2],
                            'email' => $row[3],
                            'password' => $pass, // Generated
                            'activated' => $activated, 
                            'location_id' => $user_location_id, // $row[4]
                            'phone' => $row[5],
                            'jobtitle' => $row[6],
                            'employee_num' => $row[7],

@jblandin04
Copy link
Author

Confirmed that there's 7 columns in my CSV: (data scrubbed for security purposes)
image

@dmeltzer
Copy link
Contributor

dmeltzer commented Jul 8, 2016

It looks like the 'phone' column is missing. The index is 0 based, so it should actually be eight columns (I mislead earlier).

First, Last, User, Email, Location, Phone, Job Title, Employee Num.

@jblandin04
Copy link
Author

We both learned something today...BOOM! Worked great, thanks for the quick response!!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants