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Only able to send messages to certain Signal Users. #1299

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REal0day opened this issue Jul 10, 2017 · 4 comments
Closed
1 task done

Only able to send messages to certain Signal Users. #1299

REal0day opened this issue Jul 10, 2017 · 4 comments

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@REal0day
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REal0day commented Jul 10, 2017

  • I have searched open and closed issues for duplicates

Bug description

Some signal users I can messages and others I had originally been able to message I am unable to. Click the send button, nothing happens.
I'm able to send via my phone, but not for certain users on my Mac client.

Steps to reproduce

I'm unsure how to do this. Even when I restart my application, it the issue still persists.

Actual result: Describe here what happens after you run the steps above (i.e. the buggy behaviour)
Expected result: Describe here what should happen after you run the steps above (i.e. what would be the correct behaviour)

Screenshots

Platform info

Operating System: My Operating System A
Browser: My Browser X.Y.Z

Signal version: Z.Y.Y

Link to debug log

https://gist.github.com/7916cdbaffe6593356e13d566cf3be85

@scottnonnenberg
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Hm, this is a tricky one. Can you provide another log after trying to both receive and send from the problematic conversations, as well as some successful conversations? Then if you tell me what the problematic phone numbers are, I can compare the good and the bad.

Once you've provided that new log, try going to chrome://extensions and find 'Signal Private Messenger' there. Click the 'Reload' option and see if the behavior persists.

@protist
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protist commented Aug 12, 2017

I'm getting the same problem, but with two groups. It only started a few days ago. I reinstalled Signal, and it was fixed, but unfortunately I didn't collect any logs. (And got bitten by #444 at the same time.)

@scottnonnenberg
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If anyone runs into this in the future, please remember that we need logs very soon after the behavior happens.

@EvanHahn-Signal
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This issue has been inactive for over 3 years, so I'm going to close. Let me know if that's wrong and I'll reopen.

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