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Frequently Asked Questions

Most Important!

Computer and Environment Setup

Sublime Text, browser-sync, and Other Course Tools

Git

HTML, CSS, and JavaScript

Lectures and Course Content


Most Important!

Q: How to ask and get your question answered: A MUST READ!

A: There is a simple theme to this answer: Help others help you!

Before I dive into how you should ask your question, let me put things into perspective. You are asking others to spend their time helping you figure out your issue for free. You should do all you can to help them minimize the time they spend helping you upfront. It's the least you can do.

Asking generic questions like "My code doesn't work. Please help!" is basically useless as you are inviting people to spend their time asking you basics like: "Ok, what doesn't work? Where is your code?"

However, even if you do provide some details, they must be the right details so others can help you.

Here is a general guide as to what you should provide:

  1. Describe your issue with specifics. Don't just say "it doesn't work." Explain what isn't working correctly with steps of what you did when you are experiencing this behavior.

  2. Commit your code with the issue to GitHub and provide 2 links:

    • Link to your repository where people can clone your code and quickly look at it on their own machines.
    • Link to your deployed website (using github.io, i.e., GitHub Pages) so people don't have to spend their time trying to deploy your site just to see for themselves what's going on.

    Rarely (but it happens), it's appropriate to simply provide a small code snippet that you have a question about. When you do, make sure to use the <> code formatter on Coursera to place your code snippet into the post. Don't just copy/paste it straight into the text of the post. It's very hard to read.

  3. If you are having issues with installation, GitHub, etc., make sure to describe what you did with enough detail, and if there are errors or logs that you saw, you need to include those in your question. Simply saying "It doesn't let me push my code to the repository" won't do. If you tried to push the code and it didn't work, there were error messages that were displayed. Provide those messages, including the exact command you used.

Last, but certainly not least! I can't recount every scenario that can occur in this short guide. Use common sense. Ask yourself: If I came up to a total stranger in this class and showed them my post, would they have enough information to help me or would they for sure have to ask me something? If they would have to ask you something, you are not done with your post. Yes, of course, there are times when you yourself don't know what you don't know. That's ok. Just put in an honest effort to HELP OTHERS HELP YOU.

Computer and Environment Setup

Q: What is a terminal and how do I open it?

A: Most users of modern operating systems are familiar with clicking on icons to start programs or to copy and delete files. A terminal (or shell) is a program that comes with your operating system but allows a user to enter textual commands to perform computing tasks, rather than interacting with icons. The terminal provides what is known as the command line interface, where commands are submitted at a command prompt.

For Microsoft Windows the terminal can be run by following these instructions: On the keyboard, type ⊞ Win + r at the same time.

  1. In the Open: field type cmd followed by pressing the enter key.
  2. A window with a black background, titled Command Prompt, should now be visible. In Microsoft Windows, the terminal program is also referred to as the Command Prompt.

For Mac OS X:

  1. On the keyboard, press command + space to do a Spotlight search.
  2. Type terminal into Spotlight search and press the enter key.

Q: What is a command prompt?

A: Once a terminal is open, a small, cryptic looking set of characters is typically displayed at the bottom left of the terminal window; This is called the command prompt. The look of the prompt varies between operating systems, but below are two examples similar to what one might encounter:

Example 1: A Unix/Linux style command prompt (widely varies) showing the current path as the home directory, denoted by ~.

[Bob@coursera ~]$

Example 2: A Microsoft Windows style command prompt showing the current path as \Users\Bob in the C: drive.

C:\Users\Bob>

In the examples above, Bob represents the username of the person who started the terminal program. On your system, you would likely see your username in the command prompt.

The command prompt tells the user that the terminal program is in a state such that it is ready for taking typed commands from the user. After a command is typed at the command prompt, the user must hit the Enter key to submit the command for the computer to run it.

Q: Why does ls not work in the terminal?

A: ls is a command used only in Unix, Linux, and Mac OS X operating systems. If you are running Microsoft Windows you will have to use dir to list the contents of a folder.

Q: What is meant by a ‘path’?

A: Before computers, paper files were often put in folders (often to be placed in a filing cabinet). Similarly, your operating system (e.g. Microsoft Windows or Mac OS X) lets you put files (e.g. Documents, Music, Images, etc.) inside a folder. This provides a way of keeping your files organized and easier to find when needed.

But, the computer lets you take it a step further, allowing you to put folders inside of folders. Within the terminal, folder names are separated by a slash, / in Unix/Linux and Mac OS X, and \ in Microsoft Windows.

As an example, assume we have a folder named Website, and inside of that folder, another folder named Resources. Lastly, assume that inside the Resources folder there exists a file named coursera.html.

The path is a composition of these folder names used to navigate to a file resource. So, in our example, in Microsoft Windows, the path to our coursera.html would be:

C:\Website\Resources\coursera.html

And in Unix and Mac OS X

/Website/Resources/coursera.html

NOTE: Be sure to remember that the slashes slant in different directions for different operating systems.

Q: The terminal is saying that it cannot find the path I supplied, what is going on?

A: When running commands that deal with paths such as ls or dir it’s important to use the proper path separator symbol. On Unix (Linux and Mac OS X) systems this would be a forward slash / and on Windows the path separator is a backslash \. So, for example:

[Bob@Coursera ~]$ ls site\
>

The \ symbol used above on a Mac OS X terminal indicates a line wrap instructing the terminal to anticipate more text to be include in the current command, but on the next line. Rather than using the \ replace this with / to print the listing of files under site:

[Bob@Coursera ~]$ ls site/
css		index.html	js

This same rule applies to Windows but in Windows the backslash \ should be used.

Q: I followed the instructions to setup my computer, as presented in the video, but I am still having problems. What could be wrong?

A: Keep in mind, that the directions presented in the video assume you have the permissions on your computer's operating system (e.g. Microsoft Windows or Mac OS X) that allow you to install software. This kind of privilege is often tied to what is known as an administrative account. If you are trying to perform these installations on your work computer but are unable to do so, not having the proper permissions is likely the problem. Contact your corporate help desk to see if, first, there is a problem with using your company's resources for the class during appropriate times (e.g. on your lunch break) and if not, if they would be willing to help you install the needed software.

However, even if you are able to successfully install the needed software tools (git, Sublime, NodeJS, browser-sync, etc.) other factors can affect the way those programs operate, possibly explaining some of the errors you are experiencing. The npm program, used to install browser-sync, requires that your computer can reach a specific site on the internet to download the browser-sync program for installation. If you are behind a firewall (a program that runs within your network, usually at schools or workplaces, and controls the locations you can reach on the internet), you might experience errors when npm tries to reach the needed location. Likewise, a firewall could also potentially block access to GitHub. Again, if a permissions problem has been ruled out and your workplace does not mind you using their computer and network for this class, speak to your corporation's network administrator to see if the firewall is the problem.

Lastly, though you may be running the same operating system as that shown in the video and have perfectly followed the instructions, each computer environment can have its own set of unique factors that might be responsible for the problems you are experiencing. This could be the result of a difference in the path of other installed supporting programs, a difference in the versions of installed supporting programs, or operating system updates that have been installed, to name only a few. Given the large number of students enrolled in this course, it is not possible for the instructor or the teaching assistants to provide help outside of the recommendations listed above as our time must be spent addressing questions that are within the scope of course content.


Sublime Text, browser-sync, and Other Course Tools

Q: I am unable to install browser-sync

A: A very common reason for this is that you are trying to install it on a work or school computer and you are behind a proxy.

You will see errors like:

npm ERR! network getaddrinfo ENOTFOUND registry.npmjs.org registry.npmjs.org:443
[...]
npm ERR! network connect ETIMEDOUT
npm ERR! network This is most likely not a problem with npm itself
npm ERR! network and is related to network connectivity.
npm ERR! network In most cases you are behind a proxy or have bad network settings.

or

npm ERR! Error: tunneling socket could not be established, cause=getaddrinfo ENOENT

There will be a load of other stuff but these are key parts of the error.

The simplest solution is to use a computer which is not behind a proxy, but if this is not possible then you will need to obtain the proxy details from your IT department and configure npm to use them as follows:

npm config set proxy http://proxy.company.com:proxyport
npm config set https-proxy http://proxy.company.com:proxyport

where 'proxy.company.com' is the proxy server namoe or IP address supplied by your IT department, and proxyport is the port number they supply.

Note that if you need to supply credentials to the proxy (again, IT should be able to advise) then you should add them to the proxy address:

npm config set proxy http://username:password@proxy.company.com:proxyport
npm config set https-proxy http://username:password@proxy.company.com:proxyport

You may also find this link useful: http://digitaldrummerj.me/proxy-configurations/#npm

If you continue to have problems with this, as there are some variations depending on your particular environment then you may find google to be your best source of help as many other people have had similar problems.

Finally, please note that if you do use a proxy then you will most likely have to configure git to use proxy settings too so please see this answer: I am unable to clone the github repo or upload my assignment.

Q: How do I use the Sublime Text HTML shortcuts demonstrated in the lecture videos?

A: These shortcuts require the Emmet plugin: https://packagecontrol.io/packages/Emmet. Be sure to follow the directions provided with Emmet to ensure it is property installed and ready to use with Sublime Text.

Examples on how to use Emmet are as follows (NOTE: The => is only used to map the typed text example to the result. You do not need to type the => or the text shown after it):

Type       to get       
div          =>      <div></div>   // cursor right in the div text spot
div.foo      =>      <div class="foo"></div>
div#bar      =>      <div id="bar"></div>
div.foo#bar  =>      <div id="bar" class="foo"></div>

Q: Sublime text is not auto-completing after I press ctrl+space

A: One reason this may not work is because the file has not yet been saved with the extension of .html. Go ahead and save you file with a name of your choice, but be sure to add the .html extension on it. Another alternative is to manually tell Sublime that this is an HTML document. You can do that by selecting "Plain Text," from the menu on the bottom right of Sublime, and selecting HTML.

Once either of the above two methods have been completed, you will be able to type 'html', followed by ctrl+space on the keyboard, to generate a basic HTML template document.

Q: How do I edit multiple lines at the same time in Sublime Text?

A: In Microsoft Windows, hold down the ctrl key on the keyboard while performing a select as you typically do (left mouse button down while moving the mouse over the text you want to select, and then releasing the left mouse button). Be sure to keep ctrl down and you can move to another spot within the text and repeat the step with the mouse to select yet another section of text.

Q: What Sublime Text packages or extensions or plugins does Yaakov use in the Lecture videos?

A: Here is the list of Sublime packages that I was using when recording the lectures:

The Sublime Text theme I am using is Monokai. It comes with Sublime Text by default.

Q: I’m making changes to my CSS and JavaScript and also running browser-sync, why aren’t my changes showing up in the browser?

A: If the following command was run:

browser-sync start --server --directory --files "*"

Then browser-sync will only reload changes made in that current path. For example, say we had the following setup under the site directory (Mac OS X):

[Bob@Coursera ~]$ ls -R site/
css		index.html	js

site//css:
default.css

site//js:
myscript.js

And I’m running the previous browser-sync command from site/ then any changes to the default.css file or myscript.js file will not be picked up. The only files to be picked up by browser-sync will be located directly under site/ In order for browser-sync to reload changes to the browser for additional subfolders (subdirectories) and files within those subfolders one must set the browser-sync path search to be recursive by typing:

browser-sync start --server --directory --files "**/*"

Git

Q: I am unable to clone the github repo or upload my assignment

A: A very common reason for this is that you are using a computer at work or school computer and you are behind a proxy.

You will see errors like:

fatal: unable to access 'https://github.com/<some repo>': Failed to connect to github.com port 443: Connection refused

The simplest solution is to use a computer which is not behind a proxy, but if this is not possible then you will need to obtain the proxy details from your IT department and configure git to use them as follows:

git config --global http.proxy http://http://proxy.company.com:proxyport

where 'proxy.company.com' is the proxy server namoe or IP address supplied by your IT department, and proxyport is the port number they supply.

Note that if you need to supply credentials to the proxy (again, IT should be able to advise) then you should add them to the proxy address:

git config --global http.proxy http://username:password@proxy.company.com:proxyport
git config --global https.proxy http://username:password@proxy.company.com:proxyport

You may also find this link useful: http://digitaldrummerj.me/proxy-configurations/#git

If you continue to have problems with this, as there are some variations depending on your particular environment then you may find google to be your best source of help as many other people have had similar problems.

Finally, please note that if you do use a proxy then you will most likely have to configure npm to use proxy settings too so please see this answer: I am unable to install browser-sync.

Q: While typing in my password during an attempt to push files to GitHub, nothing is showing up while I type. What is going on?

A: Unlike most experiences we have while typing in a password, programs that run in the terminal behave a little differently. You are likely familiar with seeing asterisks printed in place of the letters you type for your password, be it while logging into your bank’s website or even your Coursera account. On the terminal, however, while you are typing your password, you will not see any characters show up on the screen. Even though you cannot see anything printed on the screen while typing it, type your entire password and hit the Enter key when done.

Q: Why am I seeing “Please tell me who you are” when trying to commit to git?

A: If upon attempting to commit to your git repository you receive the following error message:

[Bob@Coursera ~]$ git commit -m "my first page"
*** Please tell me who you are.
At the command prompt, type the following commands
git config --global user.email "you@example.com"
git config --global user.name "Your Name"
to set your account's default identity.

NOTE: Omit --global to set the identity only for this repository.

Before your first commit, you need to let git know your name and email address. This information will be tied to all of your future commits.

Use the commands that the error message suggests to set this up one time. For example:

[Bob@Coursera ~]$ git config --global user.name "Bob Sponge"
[Bob@Coursera ~]$ git config --global user.email "bob.sponge@email.com"

Q: Where is the link to clone the repository on GitHub? The page looks different than what is shown in the video.

A: Yes, GitHub has slightly changed their user interface since the video was recorded. Here is where you find that link now: GitHub clone link location

Click that green button and you'll have a choice to either download all of the code as a zip file or copy the link for cloning with git: Select cope of clone location

Q: Where is the “Launch automatic page generator” button? The page looks different than what is shown in the video.

A: Yes, GitHub has changed the way how GitHub Pages are created. They have removed the "Launch automatic page generator" button. Instead, they allow you to host your pages from master, gh-pages, or a /docs folder on your master branch.

This is what you will see when you go to the Settings page of your repo. GitHub Pages Settings

Since now GitHub does not generate a gh-pages branch by default (see here: Where is the gh-pages branch?), to make things easier we suggest you simply host your code in the master branch.

To do this, use the Select source drop-down menu to select master branch as your GitHub Pages publishing source. Don't forget to click on the Save button. GitHub Pages Branch

Skip the Theme Chooser section.

Note that because GitHub now does not generate a template site for you either, if you go to

http://yourgihubid.github.io/repository-name/ (replace 'yourgithubid' with your unique GitHub ID and 'repository-name' with the one you chose to use for the repo)

you will get a 404 not-found error.

However, you can continue to follow the lecture to create a site folder (or whatever you wish to call it: module2-solution, module3-solution, etc.) inside your repo and place your code files in that folder. Then, you can access your repo using this URL:

http://yourgihubid.github.io/repository-name/site/index.html.

Q: Where is the gh-pages branch?

A: Since the lecture was recorded, GitHub has changed the way how GitHub Pages are published. Now, by default, GitHub does not generate a gh-pages branch for you.

To make things easier, we suggest you ignore the gh-pages branch introduced in the lecture (no need to do git checkout gh-pages) and simply stick with the master branch (if you are already in another branch, do a git checkout master).

You may also find this answer helpful: Where is the “Launch automatic page generator” button? The page looks different than what is shown in the video.


HTML, CSS, and JavaScript

Q: My CSS is not loading for my web page, what is wrong?

A: Be sure you have uploaded your .css files to your GitHub gh-pages branch and have placed them in the proper location. The following example line in an HTML file will tell the browser where it can find the styles.css file. In this case, it is saying that the styles.css file exists in the stylesheets folder.

<link rel="stylesheet" type="text/css" href="stylesheets/styles.css">

So, in the location of your HTML files you must also have a stylesheets folder, and, inside of it, a styles.css file, in order for your browser to successfully load it.

Q: I am using a responsive framework, but when I add the margins to the div elements, they flow beneath each other upon resizing the page. What am I doing wrong?

A: One way to take care of this problem is to ensure the margins do not fight with the width. To do this, create a dedicated div to hold the other div elements that make up your sections. That is, be sure this dedicated div is not one of the the same div elements used for your sections. Essentially, this dedicated div will be responsible for controlling responsiveness while containing the divs for the sections within it.

Below is an example of some code, organized as explained above:

<div class="row">
   <div class="col-lg-4 col-md-6">
      <div class="section">
         <h2 class="chicken">Chicken</h2>
         <p>Lorem ipsum dolor sit amet, consectetur adipisicing elit. Totam, molestias, cumque! Odio illum quisquam sint porro exercitationem natus in consectetur blanditiis sunt, dolor aliquam magnam necessitatibus nobis mollitia quo obcaecati!</p>
      </div>
   </div>
</div>

Notice how the <div class="section">...</div> are wrapped within the <div class="col-lg-4 col-md-6">, to which reactive columns and widths are applied.

At this point, be sure your CSS styles are applied to the correct divs to be sure you are styling the sections properly.

Q: When viewing my page in tablet mode (narrower screen width), my 'nav' button does not work. What is wrong?

A: Be sure that you have included two necessary files in your HTML file BEFORE the inclusion of the Bootstrap JavaScript file. The two files needed are jquery.js and jquery-ui.js, and Bootstrap depends upon functions defined inside of them, for it to work properly.

Q: My hamburger button does not show up in the mobile view. Even though it shows up, when I click on it, the drop-down menu does not appear. What is wrong?

A: There are a couple reasons for this.

First, make sure that you have included jQuery.js and bootstrap.js (or bootstrap.min.js) in your HTML file, in order. Also, make sure you actually have these two JavaScript files in your js directory and they are referenced correctly.

Second, jQuery 3.0+ is known as buggy when used with the bootstrap version we use in the lectures. You are advised to use the same jQuery version as that is used in the class (jquery-1.11.3.min.js or jquery-2.1.4.min.js). You can get a copy from any of the latter example code folders in the course repo. For example,

https://github.com/jhu-ep-coursera/fullstack-course4/tree/master/examples/Lecture29/after/js

Lastly, you have to use the navbar-toggle class right! This includes setting up data-toggle and data-target correctly. Refer to the related lectures for more info.


Lectures and Course Content

Q: How do I upgrade to receive a certificate or specialization upon completion?

A: In the menu on left-hand side of the course's Coursera page, HTML, CSS, and Javascript for Web Developers select "Course Info". At the top right portion of the "Course Info" page, click the "Upgrade" button. This will give the option to purchase the specialization track or this course's certificate track.

Q: Where can I download the source code and lecture notes for the class?

A: All course content can be retrieved from the course's git repository. Run the following command at the command line:

git clone https://github.com/jhu-ep-coursera/fullstack-course4.git

Q: In the lecture videos, Yaakov downloads and installs git version 2.6.3, do I need that exact version?

A: We recommend any version of git equal to or greater than that which Yaakov uses.

So, git version 2.6.4 is fine (as well as anything newer).

Q: Why are the lecture videos streaming in low quality?

A: All course videos were recorded in HD (high definition) quality.

If you are experiencing poor video quality it is likely due to the limitations in speed of your internet provider or a slow network due to congestion. Often, servers that host video content, like Coursera, will reduce the quality of the stream if a limited speed is detected. This is to ensure that the video can still be watched while not making the viewer wait for large amounts of data to load on a slower connection.

You can try manually adjusting the quality yourself by clicking on the gear icon attached to the control panel of the video. Further, videos can be downloaded and watched later, so you do not have to wait for a stream.

Q: My quiz is not graded correctly! or Graded quiz shows wrong answer as correct answer!

A: Since at this point all the quizzes in the course have been taken by thousands of students, it's unlikely that there is actually something wrong with the quiz in question. It's much more likely that you either didn't answer the questions correctly. EVEN MORE likely is that you misunderstood the way Coursera presents correct answers to you. This happens all the the time and is due to the confusing way Coursera marks answers as correct or incorrect.

For example, if there is a multiple choice question, Coursera will mark an unchecked answer CORRECT RESPONSE if that answer was NOT supposed to be chosen: Correct Quiz Response Screenshot Note how Coursera marked the first answer, which was NOT selected by the student. It was marked CORRECT RESPONSE. What it means to communicate is that your LACK OF RESPONSE was correct on that answer.

On the other hand, if you don't select an answer that's supposed to be selected, it will mark it as INCORRECT RESPONSE, i.e., your LACK OF RESPONSE on that answer was incorrect. For example: Incorrect Quiz Response Screenshot

Lastly, if you still think that's something is wrong with the quiz or you don't understand why it's failing you, please try to take a screenshot of the your GRADED quiz and post it to the corresponding Week forum, asking your fellow students for help.

**Q: I am getting XMLHttpRequest cannot load file:///somepath error. What am I doing wrong?

A: XMLHttpRequest signifies an Ajax request that your code is attempting to make through the browser. Most, if not all, browsers do not support Ajax requests made through the file protocol, which is what file:///somepath specifies. Instead, the browser expects an HTTP protocol, which looks like http://somepath.

In order for your Ajax request to work you need to serve your web site to the browser through a server. You can deploy it on GitHub as explained in Module 1 to solve the issue. However, the easiest way of having a server while your are developing is to get a local one on your machine. This is why we are pretty much always using Browser Sync.

Browser Sync, among other things, provides a local server option. So, simply navigate to the root directory of your web site on your machine (either through terminal program on Mac/Linux or through CMD program on Windows) and execute the following command:

browser-sync start --server --directory --files "**/*"

Of course, this assumes you installed browser-sync as was instructed in Module 1.