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Troubleshooting

This document aims to help users resolve common issues they may encounter while using SentinelEye. Before seeking further assistance, please go through the common troubleshooting steps provided below.

Common Issues and Solutions

Issue: Missing Dependencies

Symptom: The program doesn't start or crashes during startup.

Solution: Ensure that all required dependencies are installed. Refer to the Installation Instructions section of the README.md for details on how to install necessary dependencies.

sudo apt-get update
sudo apt-get install aircrack-ng crunch xterm wordlists reaver pixiewps bully wifite bettercap wifipumpkin3

Issue: Permissions Error

Symptom: Error messages referring to lack of permissions, like 'Permission Denied'.

Solution: Make sure you’re running SentinelEye with sufficient permissions. This usually requires running the software as the root user.

sudo python wifi.py

Issue: Monitor Mode Not Starting

Symptom: The interface does not go into monitor mode when using the start option.

Solution:

  • Check that your wireless card supports monitor mode.
  • Make sure the proper driver is installed and loaded.
  • Check that no other processes are interfering with the wireless card. You can attempt to stop other processes with:
sudo airmon-ng check kill

Issue: Unable to Capture Handshakes

Symptom: The program isn’t capturing handshakes even when there is network traffic.

Solution:

  • Ensure that you are within range of the wireless access point.
  • Check to see there is ongoing traffic between the AP and its clients.
  • Try targeting a network with a stronger signal.

Issue: WPS Attacks Not Working

Symptom: The WPS attack options don’t seem to be having any effect.

Solution:

  • Make sure the network BSSID supports WPS.
  • Confirm that the WPS pin is correct.
  • Not all routers are vulnerable to WPS attacks - the inability to perform such attacks may not be an issue with the software.

Advanced Troubleshooting

If the steps above do not solve your problem, more in-depth troubleshooting may be required. This could include:

  • Reviewing log files generated by the tools.
  • Verifying your network card’s chipset and driver support.
  • Researching your issue in online forums or the tool’s official documentation.

Still Need Help?

If after following the above steps you are unable to resolve the issue, please gather the following information:

  • A clear description of the problem.
  • Steps to reproduce the issue.
  • Any error messages that are displayed.

With this information, reach out to the community support forums or submit an issue on the SentinelEye issues page.

Contributing to Troubleshooting

If you have encountered a problem and solved it in a way not documented here, please consider contributing your solution to this guide by submitting a pull request to this document, so that future users may benefit from your experiences.