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Connection Timeout
If you see the error message "Timeout while loading CoCalc." when you try to connect to CoCalc, there are several things to try:
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Hold down SHIFT and click your browser's
Reload
button. Sometimes this simple action resolves the problem. -
You might be using an old, unsupported browser. Check for updates available to the browser you are using, or switch to the latest version of a different browser.
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If you are on a very slow network, loading may succeed, but take more than 60 seconds. Try waiting. Loading may succeed after the timeout warning is displayed.
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Try additional diagnostic steps. There are more ideas on what could go wrong here: Troubleshooting.
There may be temporary issue serving CoCalc, or an internal problem in CoCalc itself. If the reasons above don't help, let us know by sending email to help@sagemath.com.
This Wiki is for CoCalc.com.
A more structured documentation is the CoCalc User Manual.
For further questions, please contact us.