Error with keras

[themouldinator]

Dear developer
I'm using a ubuntu VM with all the correct requirements after following the normal installation protocol and got this error.
Please can you suggest how to solve this

~/Deepbinner$ ./deepbinner-runner.py realtime --in_dir ~/fast5/pass/0 --out_dir ~/demultiplexed_fast5s --native
Traceback (most recent call last):
  File "./deepbinner-runner.py", line 19, in <module>
    main()
  File "/home/qiime2/Deepbinner/deepbinner/deepbinner.py", line 68, in main
    from .realtime import realtime
  File "/home/qiime2/Deepbinner/deepbinner/realtime.py", line 22, in <module>
    from .classify import load_and_check_models, classify_fast5_files, set_tensorflow_threads
  File "/home/qiime2/Deepbinner/deepbinner/classify.py", line 24, in <module>
    from keras.models import load_model
ImportError: No module named 'keras'

Just to note I checked back through the installation and keras is definitely installed successfully