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Copy file name to clipboardExpand all lines: call-forwarding.mdx
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@@ -29,17 +29,17 @@ The `transferCall` tool includes a list of destinations and corresponding messag
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"type": "transferCall",
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"destinations": [
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{
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"type": "phoneNumber",
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"type": "number",
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"number": "+1234567890",
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"message": "I am forwarding your call to Department A. Please stay on the line."
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},
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{
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"type": "phoneNumber",
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"type": "number",
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"number": "+0987654321",
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"message": "I am forwarding your call to Department B. Please stay on the line."
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},
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{
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"type": "phoneNumber",
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"type": "number",
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"number": "+1122334455",
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"message": "I am forwarding your call to Department C. Please stay on the line."
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}
@@ -158,4 +158,4 @@ Use the system prompt to guide the assistant on when to utilize each forwarding
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- Ensure you have written the function description properly to indicate where you want to forward the call
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- Test the call forwarding setup thoroughly to confirm its functionality.
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By following these guidelines and utilizing the `transferCall` tool, you can effectively manage call routing and provide a seamless experience for your users.
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By following these guidelines and utilizing the `transferCall` tool, you can effectively manage call routing and provide a seamless experience for your users.
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