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ProtonVPN: OpenVPN Your credentials might be wrong due to bad server filters? #49

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Raj1467 opened this issue Mar 2, 2024 · 5 comments
Open

ProtonVPN: OpenVPN Your credentials might be wrong due to bad server filters? #49

Raj1467 opened this issue Mar 2, 2024 · 5 comments
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Priority: 🚨 Urgent Status: 🗯️ Waiting for feedback

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@Raj1467
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Raj1467 commented Mar 2, 2024 •
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glueten log file.txt

URL to the Wiki page

https://github.com/qdm12/gluetun-wiki/blob/main/setup/providers/protonvpn.md

What's missing?

Hi

I have looked through the discussions and found only one other discussion which didn't resolve my issue. The suggestion there was to check the username & password as they could be wrong.

I have done that. The username & password works but only after a few tries. The log shows that after it gets an error, it keeps reattempting multiple times and after like 4-5 attempts, it works.

2024-03-02T14:43:40Z INFO [openvpn] SIGUSR1[soft,auth-failure] received, process restarting
2024-03-02T14:43:50Z INFO [openvpn] TCP/UDP: Preserving recently used remote address: [AF_INET]185.107.56.229:1194
2024-03-02T14:43:50Z INFO [openvpn] UDP link local: (not bound)
2024-03-02T14:43:50Z INFO [openvpn] UDP link remote: [AF_INET]185.107.56.229:1194
2024-03-02T14:43:51Z WARN [openvpn] 'link-mtu' is used inconsistently, local='link-mtu 1633', remote='link-mtu 1634'
2024-03-02T14:43:51Z WARN [openvpn] 'tun-mtu' is used inconsistently, local='tun-mtu 1532', remote='tun-mtu 1500'
2024-03-02T14:43:51Z WARN [openvpn] 'comp-lzo' is present in remote config but missing in local config, remote='comp-lzo'
2024-03-02T14:43:51Z INFO [openvpn] [node-nl-168.protonvpn.net] Peer Connection Initiated with [AF_INET]185.107.56.229:1194
2024-03-02T14:43:54Z INFO [healthcheck] program has been unhealthy for 21s: restarting VPN
2024-03-02T14:43:54Z INFO [healthcheck] 👉 See https://github.com/qdm12/gluetun-wiki/blob/main/faq/healthcheck.md
2024-03-02T14:43:54Z INFO [healthcheck] DO NOT OPEN AN ISSUE UNLESS YOU READ AND TRIED EACH POSSIBLE SOLUTION
2024-03-02T14:43:54Z INFO [vpn] stopping
2024-03-02T14:43:54Z INFO [vpn] starting
2024-03-02T14:43:54Z INFO [firewall] allowing VPN connection...
2024-03-02T14:43:54Z INFO [openvpn] OpenVPN 2.5.8 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Nov 2 2022
2024-03-02T14:43:54Z INFO [openvpn] library versions: OpenSSL 3.1.4 24 Oct 2023, LZO 2.10
2024-03-02T14:43:54Z INFO [openvpn] TCP/UDP: Preserving recently used remote address: [AF_INET]185.159.158.135:1194
2024-03-02T14:43:54Z INFO [openvpn] UDP link local: (not bound)
2024-03-02T14:43:54Z INFO [openvpn] UDP link remote: [AF_INET]185.159.158.135:1194
2024-03-02T14:44:21Z INFO [healthcheck] program has been unhealthy for 26s: restarting VPN
2024-03-02T14:44:21Z INFO [healthcheck] 👉 See https://github.com/qdm12/gluetun-wiki/blob/main/faq/healthcheck.md
2024-03-02T14:44:21Z INFO [healthcheck] DO NOT OPEN AN ISSUE UNLESS YOU READ AND TRIED EACH POSSIBLE SOLUTION
2024-03-02T14:44:21Z INFO [vpn] stopping
2024-03-02T14:44:21Z INFO [vpn] starting
2024-03-02T14:44:21Z INFO [firewall] allowing VPN connection...
2024-03-02T14:44:21Z INFO [openvpn] OpenVPN 2.5.8 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Nov 2 2022
2024-03-02T14:44:21Z INFO [openvpn] library versions: OpenSSL 3.1.4 24 Oct 2023, LZO 2.10
2024-03-02T14:44:21Z INFO [openvpn] TCP/UDP: Preserving recently used remote address: [AF_INET]190.2.132.139:1194
2024-03-02T14:44:21Z INFO [openvpn] UDP link local: (not bound)
2024-03-02T14:44:21Z INFO [openvpn] UDP link remote: [AF_INET]190.2.132.139:1194
2024-03-02T14:44:22Z WARN [openvpn] 'link-mtu' is used inconsistently, local='link-mtu 1633', remote='link-mtu 1634'
2024-03-02T14:44:22Z WARN [openvpn] 'tun-mtu' is used inconsistently, local='tun-mtu 1532', remote='tun-mtu 1500'
2024-03-02T14:44:22Z WARN [openvpn] 'comp-lzo' is present in remote config but missing in local config, remote='comp-lzo'
2024-03-02T14:44:22Z INFO [openvpn] [node-nl-28.protonvpn.net] Peer Connection Initiated with [AF_INET]190.2.132.139:1194
2024-03-02T14:44:29Z ERROR [openvpn] AUTH: Received control message: AUTH_FAILED
Your credentials might be wrong 🤨
2024-03-02T14:44:29Z INFO [openvpn] SIGUSR1[soft,auth-failure] received, process restarting
2024-03-02T14:44:39Z INFO [openvpn] TCP/UDP: Preserving recently used remote address: [AF_INET]190.2.132.139:1194
2024-03-02T14:44:39Z INFO [openvpn] UDP link local: (not bound)
2024-03-02T14:44:39Z INFO [openvpn] UDP link remote: [AF_INET]190.2.132.139:1194
2024-03-02T14:44:40Z WARN [openvpn] 'link-mtu' is used inconsistently, local='link-mtu 1633', remote='link-mtu 1634'
2024-03-02T14:44:40Z WARN [openvpn] 'tun-mtu' is used inconsistently, local='tun-mtu 1532', remote='tun-mtu 1500'
2024-03-02T14:44:40Z WARN [openvpn] 'comp-lzo' is present in remote config but missing in local config, remote='comp-lzo'
2024-03-02T14:44:40Z INFO [openvpn] [node-nl-28.protonvpn.net] Peer Connection Initiated with [AF_INET]190.2.132.139:1194
2024-03-02T14:44:47Z ERROR [openvpn] AUTH: Received control message: AUTH_FAILED
Your credentials might be wrong 🤨
2024-03-02T14:44:47Z INFO [openvpn] SIGUSR1[soft,auth-failure] received, process restarting
2024-03-02T14:44:52Z INFO [healthcheck] program has been unhealthy for 31s: restarting VPN
2024-03-02T14:44:52Z INFO [healthcheck] 👉 See https://github.com/qdm12/gluetun-wiki/blob/main/faq/healthcheck.md
2024-03-02T14:44:52Z INFO [healthcheck] DO NOT OPEN AN ISSUE UNLESS YOU READ AND TRIED EACH POSSIBLE SOLUTION
2024-03-02T14:44:52Z INFO [vpn] stopping
2024-03-02T14:44:52Z INFO [vpn] starting
2024-03-02T14:44:52Z INFO [firewall] allowing VPN connection...
2024-03-02T14:44:52Z INFO [openvpn] OpenVPN 2.5.8 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Nov 2 2022
2024-03-02T14:44:52Z INFO [openvpn] library versions: OpenSSL 3.1.4 24 Oct 2023, LZO 2.10
2024-03-02T14:44:52Z INFO [openvpn] TCP/UDP: Preserving recently used remote address: [AF_INET]192.40.57.231:1194
2024-03-02T14:44:52Z INFO [openvpn] UDP link local: (not bound)
2024-03-02T14:44:52Z INFO [openvpn] UDP link remote: [AF_INET]192.40.57.231:1194
2024-03-02T14:45:28Z INFO [healthcheck] program has been unhealthy for 36s: restarting VPN
2024-03-02T14:45:28Z INFO [healthcheck] 👉 See https://github.com/qdm12/gluetun-wiki/blob/main/faq/healthcheck.md
2024-03-02T14:45:28Z INFO [healthcheck] DO NOT OPEN AN ISSUE UNLESS YOU READ AND TRIED EACH POSSIBLE SOLUTION
2024-03-02T14:45:28Z INFO [vpn] stopping
2024-03-02T14:45:28Z INFO [vpn] starting
2024-03-02T14:45:28Z INFO [firewall] allowing VPN connection...
2024-03-02T14:45:28Z INFO [openvpn] OpenVPN 2.5.8 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Nov 2 2022
2024-03-02T14:45:28Z INFO [openvpn] library versions: OpenSSL 3.1.4 24 Oct 2023, LZO 2.10
2024-03-02T14:45:28Z INFO [openvpn] TCP/UDP: Preserving recently used remote address: [AF_INET]185.177.124.84:1194
2024-03-02T14:45:28Z INFO [openvpn] UDP link local: (not bound)
2024-03-02T14:45:28Z INFO [openvpn] UDP link remote: [AF_INET]185.177.124.84:1194
2024-03-02T14:45:29Z WARN [openvpn] 'link-mtu' is used inconsistently, local='link-mtu 1633', remote='link-mtu 1634'
2024-03-02T14:45:29Z WARN [openvpn] 'tun-mtu' is used inconsistently, local='tun-mtu 1532', remote='tun-mtu 1500'
2024-03-02T14:45:29Z WARN [openvpn] 'comp-lzo' is present in remote config but missing in local config, remote='comp-lzo'
2024-03-02T14:45:29Z INFO [openvpn] [node-nl-108.protonvpn.net] Peer Connection Initiated with [AF_INET]185.177.124.84:1194
2024-03-02T14:45:30Z INFO [openvpn] setsockopt TCP_NODELAY=1 failed
2024-03-02T14:45:30Z INFO [openvpn] TUN/TAP device tun0 opened
2024-03-02T14:45:30Z INFO [openvpn] /sbin/ip link set dev tun0 up mtu 1500
2024-03-02T14:45:30Z INFO [openvpn] /sbin/ip link set dev tun0 up
2024-03-02T14:45:30Z INFO [openvpn] /sbin/ip addr add dev tun0 10.24.0.15/16
2024-03-02T14:45:30Z INFO [openvpn] UID set to nonrootuser
2024-03-02T14:45:30Z INFO [openvpn] Initialization Sequence Completed
2024-03-02T14:45:30Z INFO [dns] downloading DNS over TLS cryptographic files
2024-03-02T14:45:31Z INFO [healthcheck] healthy!
2024-03-02T14:45:35Z INFO [dns] downloading hostnames and IP block lists
2024-03-02T14:45:45Z INFO [dns] init module 0: validator
2024-03-02T14:45:45Z INFO [dns] init module 1: iterator
2024-03-02T14:45:45Z INFO [dns] start of service (unbound 1.19.1).
2024-03-02T14:45:46Z INFO [dns] generate keytag query _ta-4a5c-4f66. NULL IN
2024-03-02T14:45:46Z INFO [dns] generate keytag query _ta-4a5c-4f66. NULL IN
2024-03-02T14:45:48Z INFO [dns] ready
2024-03-02T14:45:48Z INFO [healthcheck] healthy!
2024-03-02T14:45:50Z INFO [vpn] You are running 1 commit behind the most recent latest
2024-03-02T14:45:50Z INFO [ip getter] Public IP address is 185.177.124.97 (Netherlands, South Holland, Naaldwijk)

Here is my docker-compose.yml

version: '3'

services:
gluetun:
image: qmcgaw/gluetun
container_name: gluetun
restart: always
cap_add:
- NET_ADMIN
environment:
- VPN_SERVICE_PROVIDER=protonvpn
- OPENVPN_USER=xxxxxxxx
- OPENVPN_PASSWORD=xxxxxxxxxx
- SERVER_COUNTRIES=Netherlands
#- PORT=443
#- PORT=1194
volumes:
- ./config:/gluetun
ports:
- 9117:9117
- 9696:9696
- 8191:8191

Since it connected at 3rd attempt, the issue isn't with my credentials.

I also have to restart every other container that depends on this so it they connect successfully.
@Smody121
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Smody121 commented Apr 5, 2024 •
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You ever figure this out? I'm having the same problem.

EDIT: I figured it out for anyone who searches in the future - I made the mistake of using my VPN's web browser login credentials instead of logging in first, then getting the username and password directly from the VPN provider. So for Surfshark, it would be under VPN>Manual Setup>Credentials

@ismay
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ismay commented Jun 13, 2024

I've encountered this as well. For me the credentials are correct, so that's not the cause. It also resolved itself, after restarting gluetun twice. I've not been able to narrow down the exact cause. Usually gluetun runs for weeks without issue with this config.

Maybe this issue should be in the main gluetun repo, not the wiki. I can imagine it's maybe related to getting a server that your account doesn't have access to? Which qdm12/gluetun#1103 should resolve.

Or it's this: qdm12/gluetun#1672, or this: qdm12/gluetun#2154 maybe?

@qdm12
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qdm12 commented Jul 29, 2024

@Raj1467 are you using the free tier? Or using VPN server side port forwarding? If yes, this is likely due to qdm12/gluetun#1103 as @ismay pointed out, which I'm working on now. Please subscribe to this issue to be notified when this is resolved. Otherwise, did you try updating you servers as mentioned in the healthcheck link given in the logs?

qdm12/gluetun#1672 would definitely help, although not resolve fully this issue.
qdm12/gluetun#2154 is a mixed bag of issues, so I would recommend ignoring it mostly 🤷 I'm keeping it opened AND pinned so hopefully people don't create one duplicate issue per day of that one.

@qdm12 qdm12 changed the title Constantly getting "Your credentials might be wrong" with protonVPN whenever container is restarted. ProtonVPN: OpenVPN Your credentials might be wrong due to bad server filters? Jul 29, 2024
@qdm12
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qdm12 commented Aug 4, 2024

Please pull the latest image, I'm sure it's much better now, ProtonVPN server filtering is much better, and it automatically filters p2p only servers if port forwarding is on.

@DrTableBasse
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Hey !
I just pulled the latest image and got the same error :-/
Your credentials might be wrong 🤨

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@ismay @qdm12 @DrTableBasse @Raj1467 @Smody121