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pscheduler & psconfig services failing because of python error #1478

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Rezi1999 opened this issue Oct 10, 2024 · 6 comments
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pscheduler & psconfig services failing because of python error #1478

Rezi1999 opened this issue Oct 10, 2024 · 6 comments
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@Rezi1999
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I am using Ubuntu 22 Ipv6 only host , checked the Host Info in grafana and these services have been failing for two weeks, the same error is recorded everywhere in the logs.

services that fail:
python

python error:
python_import error

@laeti-tia
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@Rezi1999 Which version of packages you have installed, which repository are you using?

@Rezi1999
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@Rezi1999 Which version of packages you have installed, which repository are you using?

I am using 5.2 snapshot repository

@laeti-tia
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@Rezi1999 can you upgrade all the packages to their latest versions (snapshot repo receives newly built packages every night) and then list the versions of the following packages:

  • jq
  • pyjq or python3-pyjq or python3-pyjq-u22
  • perfsonar-psconfig-pscheduler

@laeti-tia
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We have a conflict between the python3-pyjq-u22 provided by the perfsonar-release and the perfsonar-5.2-snapshot repositories. The latest should have precedence, but the versions numbers don't make it so. Can you force install the one coming from the perfsonar-5.2-snapshot repo?

@laeti-tia laeti-tia self-assigned this Oct 16, 2024
@laeti-tia
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I cannot reproduce the bug when installing using only the perfsonar-5.2-snapshot repository and nothing else.

@Rezi1999
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@laeti-tia
force install from the perfsonar-5.2-snapshot did the trick.

thank you

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