A real way to submit a bug report?

[alanbork]

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• I have checked that this question would not be more appropriate as an issue in a specific repository
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Question Category

• Protocol Specification
• SDK Usage
• Server Implementation
• General Implementation
• Documentation
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Your Question

Myself and several other people have experienced consistent problems with the filesystem extension being completely broken. I took the step of filing an issue against the repo here on github but skimming the 200+ issues it seems that's writeonly storage/ a trash bin not actually monitored by anybody. Any suggestions of a place to file this issue where it's actually going to be seen and acted on? Or do they pretty much ignore bug submissions in the vein of move fast and break everything.

modelcontextprotocol/servers#3281

[olaservo]

Hi @alanbork, thanks for raising this and I totally get your frustration.

The servers repo isn't being ignored, but you're right that it's under-resourced at the moment. It shares maintainers across several other repos and discussion forums, so response times can be very uneven. I left a comment on the issue you linked (modelcontextprotocol/servers#3281) to help figure out whether this is a problem with the Desktop Extension version of the filesystem server or the repo version, since they're maintained in different places. That distinction matters for getting the bug routed to the right team.

If it turns out this is specific to the Claude Desktop extension, the best path is through Claude support. For issues with the open source server code in this repo, filing there is still the right place and we do monitor it, even if the turnaround isn't always fast. Also feel free to ping me and other maintainers if an urgent issue isn't getting attention.

[alanbork]

Thanks for responding. However, and perhaps this is by design, but that URL doesn't have a place to submit a bug report, at least that I can see.

[olaservo]

@alanbork do you mean on the Claude site? This page covers the available support options: https://support.claude.com/en/articles/9015913-how-to-get-support

As maintainers we only have direct insight into the open source side of things, but if you run into any walls getting it routed, feel free to ping me and I'll do what I can to help escalate.