Unable to use exe after first run

[codymatthew]

I was able to use the exe correctly the first time. Uploads worked and everything. After closing and restarting Windows 10, the exe wont run anymore. Doesn't show in process list or task manager. I uninstalled and reinstalled with same results.

[codymatthew]

alprd.exe does show in task manager

[codymatthew]

[codymatthew]

[codymatthew]

[codymatthew]

@matthill @makerman999 @addisonklinke @openedhardware

[addisonklinke]

Hi @codymatthew, to clarify alprd.exe is the commercial Watchman Agent which is completely separate from this open source hotlist importer. Whether or not the agent is running should have no effect on the importer.

The importer reads configuration values from a YAML file in ~/.alpr/hotlist.yaml, and based on your traceback this is missing one of the required keys hotlist_path. The GUI should populate these for you automatically. Could you please search and run "OpenALPR Hotlist Importer" from the start icon and send a screenshot of that window?

[codymatthew]

@addisonklinke thanks for the reply! I've been stressing over this for a while now. When I launch the exe, my cursor spins for a second then nothing happens. No window no pop-up error, nothing. Nothing is shown in the task manager or process list.

Ive tried running the exe in compatibility mode, installing in the regular program files folder as well as my user app data folder. I've installed with compatibility and even completely purged the app and its data from my system.

Like I said, it worked perfectly the first time I used it. But after that, I could never get it open again.

[codymatthew]

At this point, I think there are missing file dependencies, but I *cant figure out which ones are messed up. There are files all over the place that get installed.... there's files in .alpr and Program Files. And for some reason, because of these scattered program files, I cant complete a fresh uninstall. This program is very all over the place with its file storage.

@addisonklinke

[addisonklinke]

@codymatthew I tested a fresh install of v1.2.0 from our release page. As you can see in the attached screen capture, the GUI opens without issue after completion.

If you suspect missing dependencies due to a firewall or other quarantine, you could attempt to run the core importer script directly from the command line like below. This will ensure all the Python libraries are visible to the interpreter

cd C:\Users\your_username\AppData\Local\OpenALPR Hotlist Import
Python\python.exe pkgs\hotlistimport.py --help