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[FIX] general: clarify pricing plan explanation for multi-company
Fix error in danger admonition and clarify the paragraph to avoid confusion. closes #12308 X-original-commit: 5fd9d74 Signed-off-by: Audrey Vandromme (auva) <auva@odoo.com>
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content/applications/general/companies.rst

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@@ -9,26 +9,17 @@ simultaneously, and set their specific warehouses, customers, equipment, and con
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the ability to generate reports of aggregated figures without switching interfaces, which
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facilitates daily tasks, and enhances the overall management process.
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.. danger::
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Utilizing a multi-company environment in an Odoo database warrants a subscription change from
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*Standard* (or *One App Free*) to a *Custom* plan. Should the administrator not migrate the
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subscription to a *Custom* plan after adding another company, the database risks being
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deactivated. For more information, consult the `Odoo Pricing page
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<https://www.odoo.com/pricing-plan>`_.
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If the customer is on the *Standard* plan, and adds multi-company functionality to the database,
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it triggers an upsell for the *Custom* plan.
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If they are on a *Yearly* or *Multi-year* contract, this creates an upsell order, with a 30-day
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limit (risking deactivation). If multi-company functionality is fully removed within that time
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period, the next time the database pings, the upsell order and limit are removed automatically.
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.. warning::
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Enabling multi-company functionality in an Odoo database on a *Standard* plan automatically
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triggers an upsell to the *Custom* plan. This does not apply to databases on the *One-App Free*
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plan.
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If the customer is on a *Monthly* contract, once the next bill is created, and multi-company
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functionality is still detected while they are on a *Standard* plan, they are automatically
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switched, and billed on the *Custom* plan.
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- **For yearly or multi-year contracts**: An upsell order is created with a 30-day limit.
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- **For monthly contracts**: The subscription automatically switches to the *Custom* plan and
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the new rate is applied when the next bill is generated.
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Should the customer want to go back to *Standard*, the Customer Success Team **must** be
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contacted.
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For more information, refer to `Odoo's pricing page <https://www.odoo.com/pricing-plan>`_ or
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contact your account manager.
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To create a new company, navigate to :menuselection:`Settings app --> Companies section`, and click
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:guilabel:`Manage Companies`. Then, click :guilabel:`New` to create a new company.

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