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Loading Videos failed #19

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killerpommes opened this issue Feb 19, 2024 · 3 comments
Open

Loading Videos failed #19

killerpommes opened this issue Feb 19, 2024 · 3 comments

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@killerpommes
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killerpommes commented Feb 19, 2024

Hello,
Since a few weeks i get the following message.
"Loading videos failed! Check your internet connection and make sure you're logged in on amazon.de."
I tried reinstalling and made sure i am logged in. Watching Videos is no problem.

I hope you can fix the error, or maybe i did something wrong?

Greeting

@killerpommes
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killerpommes commented Apr 28, 2024

Hello, im sorry to say i still get the error message. Again i made sure i was logged in. I also tried reinstalling and deactivating all other addons. I hope i dont bother you.

@niklashigi
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Hi @killerpommes, no worries, thanks for letting me know! Could you try "Inspect Popup" on the extension icon, then reload the popup with Cmd+R and share a screenshot of the console output?

Screen.Recording.2024-04-29.at.15.18.58.mov

Also, could you share a screenshot of the "Continue watching" section on your Prime Video home page?

image

@niklashigi niklashigi reopened this Apr 29, 2024
@killerpommes
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killerpommes commented Apr 29, 2024

@shroudedcode
image

image

Thanks for your time

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