Mention missing files subdir #32874
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Mention missing files subdir #32874
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Many users are getting confused by the inaccurate error message "Home storage for user $user not writable" because the storage *is* writable. The actual issue is a missing files/ subdirectory. cf. https://help.nextcloud.com/t/home-storage-for-user-not-writable/10831/7 By mentioning the possible cause in the error message, users are going to be able to rapidly solve their problem rather than bang their heads against the screen, Google, and eventually forums to find out that the error message is wrong in their case. Yes, it would be better to detect and precisely describe the fault, or fix the problem automatically, but until then, be kind to the users for the next however many years.
szaimen
approved these changes
Jun 14, 2022
szaimen
requested review from
a team,
ArtificialOwl,
CarlSchwan and
PVince81
and removed request for
a team
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Thanks for your first pull request and welcome to the community! Feel free to keep them coming! If you are looking for issues to tackle then have a look at this selection: https://github.com/nextcloud/server/issues?q=is%3Aopen+is%3Aissue+label%3A%22good+first+issue%22 |
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/backport to stable24 |
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/backport to stable23 |
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/backport to stable22 |
This was referenced Jun 17, 2022
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Many users are getting confused by the inaccurate error message "Home storage for user $user not writable" because the storage is writable. The actual issue is a missing files/ subdirectory. cf. https://help.nextcloud.com/t/home-storage-for-user-not-writable/10831/7
By mentioning the possible cause in the error message, users are going to be able to rapidly solve their problem rather than bang their heads against the screen, Google, and eventually forums to find out that the error message is wrong in their case.
Yes, it would be better to detect and precisely describe the fault, or fix the problem automatically, but until then, be kind to the users for the next however many years.