[Bug]: (Files) After uploading a file, the files list becomes empty #49830
Open
Description
⚠️ This issue respects the following points: ⚠️
- This is a bug, not a question or a configuration/webserver/proxy issue.
- This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- I agree to follow Nextcloud's Code of Conduct.
Bug description
The files list becomes empty after uploading something to it.
I researched what was causing this and solved it by accessing the database and deleting some rows from the oc_filecache table.
When I ran the query DELETE FROM oc_filecache WHERE path LIKE '%preview%', the files appeared again, but sometimes I needed to run occ files:scan --all to completely solve the problem.
However, after some time, the list became empty again, probably due to a background job.
When I executed occ preview:repair, the problem reappeared.
Before uploading:
After uploading:
I managed to simulate the problem using the upload button, but it seems to occur when I run the files:scan or preview:repair commands.
I know it's confusing, but I don't know where to find the solution for this.
Steps to reproduce
- Open the Files app.
- Upload a file.
- Observe that the files list becomes empty.
Expected behavior
Upload the files and see them listed normally.
Nextcloud Server version
30
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.3
Web server
Apache (supported)
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 28 to 29)
Are you using the Nextcloud Server Encryption module?
None
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
{
"system": {
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"instanceid": "***REMOVED SENSITIVE VALUE***",
"log_type": "file",
"logfile": "\/var\/log\/groupware\/groupware_s4.log",
"loglevel": 0,
"logdateformat": "F d, Y H:i:s",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"default_language": "pt",
"default_locale": "pt_BR",
"dbtype": "mysql",
"overwrite.cli.url": "http:\/\/localhost",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"allow_local_remote_servers": true,
"lost_password_link": "disabled",
"simpleSignUpLink.shown": false,
"updater.release.channel": "git",
"upgrade.disable-web": true,
"updatechecker": false,
"has_internet_connection": false,
"trashbin_retention_obligation": "auto,10",
"knowledgebaseenabled": false,
"profile.enabled": false,
"allow_user_to_change_display_name": false,
"auth.bruteforce.protection.enabled": false,
"activity_expire_days": 30,
"app.mail.verify-tls-peer": false,
"auth.webauthn.enabled": false,
"overwriteprotocol": "https",
"appstoreenabled": false,
"user_backends": [
{
"class": "\\OCA\\UserExternal\\IMAP",
"arguments": [
"127.0.0.1",
143,
null,
null,
false,
false
]
}
],
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.locking": "\\OC\\Memcache\\Redis",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": "0",
"password": "***REMOVED SENSITIVE VALUE***",
"dbindex": 0,
"timeout": 1.5,
"read_timeout": 1.5
},
"memcached_server": [
"localhost",
"\/tmp\/memcached.sock"
],
"theme": "",
"trusted_domains": [
"localhost",
"devlucas.internetcontrolada.com"
],
"mail_smtpmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpauth": true,
"mail_smtpauthtype": "LOGIN",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpstreamoptions": {
"ssl": {
"allow_self_signed": true,
"verify_peer": false,
"verify_peer_name": false
}
},
"version": "30.0.4.1",
"maintenance": false
}
}List of activated Apps
Enabled:
- activity: 3.0.0
- calendar: 5.0.6
- calendar_resource_management: 0.8.0
- cloud_federation_api: 1.13.0
- comments: 1.20.1
- contacts: 6.1.1
- contactsinteraction: 1.11.0
- dashboard: 7.10.0
- dav: 1.31.1
- deck: 1.14.2
- federatedfilesharing: 1.20.0
- files: 2.2.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_sharing: 1.22.0
- files_trashbin: 1.20.1
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- notifications: 3.0.0
- oauth2: 1.18.1
- provisioning_api: 1.20.0
- settings: 1.13.0
- sharebymail: 1.20.0
- snappymail: 2.38.2
- spreed: 20.1.0
- systemtags: 1.20.0
- tasks: 0.16.1
- theming: 2.5.0
- theming_customcss: 1.17.0
- twofactor_backupcodes: 1.19.0
- updatenotification: 1.20.0
- user_external: 3.4.0
- user_status: 1.10.0
- viewer: 3.0.0
- weather_status: 1.10.0
- webhook_listeners: 1.1.0-dev
- workflowengine: 2.12.0
Disabled:
- admin_audit: 1.20.0
- encryption: 2.18.0
- federation: 1.20.0 (installed 1.20.0)
- files_external: 1.22.0
- files_versions: 1.23.0 (installed 1.23.0)
- notify_push: 0.7.0
- profile: 1.0.0
- testing: 1.20.0
- twofactor_totp: 12.0.0-dev
- user_ldap: 1.21.0
- user_migration: 7.0.1Nextcloud Signing status
Nextcloud Logs
Additional info
No response
Activity