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Follow-up reminder (nudges) #3996

Closed
nextcloud/documentation
#12091

Description

Feature Request

As a Nextcloud Mail user I want to be reminded that I did not receive a response to my outgoing emails.

Original

Our friends at google now bring up an email to the top of the list after 5 days or so and ask, if you got no response, if you want to follow up. Excellent idea.

Implementation

  1. For all outgoing emails, determine if there should be a reply.
  2. Monitor outgoing emails with expected reply for any responses, show a reminder otherwise.

Original

Not sure exactly what the heuristic is there, it probably uses some machine learning on the content to know if I would expect a reply or not...

Maybe just length of the mail, a simple "Ok, done" or "thanks" won't warrant a reply, but a mail just sent separately, not a reply to anything, with some longer text - that is likely a request for something.

Alternatively, or in addition, when writing a mail users could have the option to enable getting reminded if there is no reply for a week. I'd absolutely love that feature ;-)

Work packages

  • Implementation
  • Admin docs if applicable
  • User docs
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