-
Couldn't load subscription status.
- Fork 31
Closed
nextcloud/server
#54167Labels
0. Needs triagePending approval or rejection. This issue is pending approval.Pending approval or rejection. This issue is pending approval.bugSomething isn't workingSomething isn't working
Description
How to use GitHub
- Please use the 👍 reaction to show that you are affected by the same issue.
- Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue.
- Subscribe to receive notifications on status change and new comments.
Steps to reproduce
- Create a guest user by sharing a folder
- Allow access to calendar app for guest users
- Activate the guest account, set a password
- Share an existing calendar with the new guest user, give editing permission
- Login with the guest user
Expected behaviour
After the login the shared calendar should be visible
Actual behaviour
Login works but the shared calendar is not being displayed. In the left hand panel the loading icon keeps circling, never finishing the process.
In the log I can see the following message, I especially noticed the message "Principal with name guest_app not found"
{"reqId":"p3kXPnynVBujguKjxlnQ","level":0,"time":"2025-07-21T07:56:42+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"user@domain.tld","app":"webdav","method":"PROPFIND","url":"/remote.php/dav/principals/users/user@domain.tld/","message":"Principal with name guest_app not found","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/137.0.0.0 Safari/537.36","version":"31.0.7.1","exception":{"Exception":"Sabre\\DAV\\Exception\\NotFound","Message":"Principal with name guest_app not found","Code":0,"Trace":[{"file":"domain.tld/3rdparty/sabre/dav/lib/DAV/Tree.php","line":95,"function":"getChild","class":"Sabre\\DAVACL\\AbstractPrincipalCollection","type":"->"},{"file":"domain.tld/3rdparty/sabre/dav/lib/DAVACL/Plugin.php","line":335,"function":"getNodeForPath","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"domain.tld/3rdparty/sabre/dav/lib/DAVACL/Plugin.php","line":388,"function":"getPrincipalMembership","class":"Sabre\\DAVACL\\Plugin","type":"->"},{"file":"domain.tld/3rdparty/sabre/dav/lib/DAVACL/Plugin.php","line":641,"function":"principalMatchesPrincipal","class":"Sabre\\DAVACL\\Plugin","type":"->"},{"file":"domain.tld/3rdparty/sabre/dav/lib/DAVACL/Plugin.php","line":199,"function":"getCurrentUserPrivilegeSet","class":"Sabre\\DAVACL\\Plugin","type":"->"},{"file":"domain.tld/apps/dav/lib/Connector/Sabre/DavAclPlugin.php","line":36,"function":"checkPrivileges","class":"Sabre\\DAVACL\\Plugin","type":"->"},{"file":"domain.tld/3rdparty/sabre/dav/lib/DAVACL/Plugin.php","line":936,"function":"checkPrivileges","class":"OCA\\DAV\\Connector\\Sabre\\DavAclPlugin","type":"->"},{"file":"domain.tld/apps/dav/lib/Connector/Sabre/DavAclPlugin.php","line":89,"function":"propFind","class":"Sabre\\DAVACL\\Plugin","type":"->"},{"file":"domain.tld/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"propFind","class":"OCA\\DAV\\Connector\\Sabre\\DavAclPlugin","type":"->"},{"file":"domain.tld/3rdparty/sabre/dav/lib/DAV/Server.php","line":1052,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"domain.tld/3rdparty/sabre/dav/lib/DAV/Server.php","line":984,"function":"getPropertiesByNode","class":"Sabre\\DAV\\Server","type":"->"},{"file":"domain.tld/3rdparty/sabre/dav/lib/DAV/Server.php","line":1664,"function":"getPropertiesIteratorForPath","class":"Sabre\\DAV\\Server","type":"->"},{"file":"domain.tld/3rdparty/sabre/dav/lib/DAV/Server.php","line":1649,"function":"writeMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"domain.tld/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":346,"function":"generateMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"domain.tld/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPropFind","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"domain.tld/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"domain.tld/apps/dav/lib/Connector/Sabre/Server.php","line":49,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"domain.tld/apps/dav/lib/Server.php","line":401,"function":"start","class":"OCA\\DAV\\Connector\\Sabre\\Server","type":"->"},{"file":"domain.tld/apps/dav/appinfo/v2/remote.php","line":21,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/remote.php","line":145,"args":["domain.tld/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"domain.tld/3rdparty/sabre/dav/lib/DAVACL/AbstractPrincipalCollection.php","Line":116,"message":"Principal with name guest_app not found","exception":{},"CustomMessage":"Principal with name guest_app not found"}}Server configuration
Web server: Apache
Database: Maria
PHP version: 8.2
Nextcloud version: 31.0.7
- activity: 4.0.0 - app_api: 5.0.2 - bruteforcesettings: 4.0.0 - calendar: 5.3.6 - circles: 31.0.0 - cloud_federation_api: 1.14.0 - collectives: 3.0.2 - comments: 1.21.0 - contacts: 7.2.0 - dashboard: 7.11.0 - dav: 1.33.0 - federatedfilesharing: 1.21.0 - federation: 1.21.0 - files: 2.3.1 - files_downloadlimit: 4.0.0 - files_pdfviewer: 4.0.0 - files_reminders: 1.4.0 - files_sharing: 1.23.1 - files_trashbin: 1.21.0 - files_versions: 1.24.0 - firstrunwizard: 4.0.0 - guests: 4.3.0 - logreader: 4.0.0 - lookup_server_connector: 1.19.0 - nextcloud_announcements: 3.0.0 - notifications: 4.0.0 - oauth2: 1.19.1 - password_policy: 3.0.0 - privacy: 3.0.0 - profile: 1.0.0 - provisioning_api: 1.21.0 - recommendations: 4.0.0 - related_resources: 2.0.0 - serverinfo: 3.0.0 - settings: 1.14.0 - sharebymail: 1.21.0 - support: 3.0.0 - survey_client: 3.0.0 - systemtags: 1.21.1 - text: 5.0.0 - theming: 2.6.1 - twofactor_backupcodes: 1.20.0 - updatenotification: 1.21.0 - user_status: 1.11.0 - viewer: 4.0.0 - weather_status: 1.11.0 - webhook_listeners: 1.2.0 - workflowengine: 2.13.0 -
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
{ "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "cloud.berliner-museumsverband.de" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "31.0.7.1", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "default_phone_region": "DE", "defaultapp": "calendar", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_smtpmode": "sendmail", "mail_sendmailmode": "smtp", "mail_domain": "***REMOVED SENSITIVE VALUE***", "memcache.local": "\\OC\\Memcache\\APCu", "memcache.locking": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": "6379", "timeout": 0, "password": "***REMOVED SENSITIVE VALUE***" }, "maintenance": false, "theme": "", "loglevel": 0, "logfile": "\/var\/log\/nextcloud\/nextcloud.log", "log_rotate_size": 104857600, "mail_smtpport": "587", "mail_smtpauth": true, "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "maintenance_window_start": 1, "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "app_install_overwrite": [ "integration_ews" ], "overwrite.cli.url": "https:\/\/cloud.berliner-museumsverband.de\/", "simpleSignUpLink.shown": false, "auth.bruteforce.protection.enabled": false } }
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
Browser
Browser name: Chrome
Browser version: 137.0.7151.104
Operating system: Windows
RS2V
Metadata
Metadata
Assignees
Labels
0. Needs triagePending approval or rejection. This issue is pending approval.Pending approval or rejection. This issue is pending approval.bugSomething isn't workingSomething isn't working