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preview-src/cloud.svg

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preview-src/icons/ndl/start-ux.svg

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preview-src/ux-research.adoc

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= Tell us what we could do better
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:page-layout: docs-ndl
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:page-theme: research
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:!toc:
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:page-toclevels: -1
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[.widget.banner]
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== What is User Research at Neo4j?
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// [.icon]
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// image:icons/ndl/start-ux.svg[]
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--
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[.caption]
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What is User Research at Neo4j?
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[.description]
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We believe that understanding our users is the key to delivering a great product.
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Our goal is to make Neo4j front-end products user friendly, match your needs and enable your success, whether you are a new or long-term user.
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[.button]
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link:https://p.consentkit.com/baf41f1b-7816-4e04-82a7-b4c6d93ddf19[*Take part in user research*]
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--
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[.cards.bottom-cards]
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[.next-steps]
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== How does it work?
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=== How does it work?
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. *Sign up* +
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[.description]
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Sign up to let us know about your experience with Neo4j and your user profile.
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[.link]
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link:https://p.consentkit.com/baf41f1b-7816-4e04-82a7-b4c6d93ddf19[*Sign me up*]
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. *Get contacted by researcher* +
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Based on your profile you might be contacted to participate in interviews, product walkthroughs, user tests, and surveys.
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. *Sign the consent form* +
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Before a research session, we need to know that you agree to take part in it. We will account for your privacy and rights in the agreement.
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. *Attend the research session* +
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Interviews take 30-60 min. You might be asked to share your screen to show us how you use Neo4j, test a prototype, or a new feature.
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All research activities take place remotely via Google Meet or Zoom.
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. *Get rewarded* +
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You will be compensated for your time and effort.
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=== FAQs
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[.faq-item]
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*What is a user research panel?*
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[.faq-answer]
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A user research panel is a group of users who have signed up to participate in research studies.
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These studies help us understand how people use our products so we can improve them.
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[.faq-item]
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*What will you do with my personal information?*
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[.faq-answer]
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Your personal information will only be used for research purposes.
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We will never share your data with third parties, and all responses will be anonymized before being analyzed and shared internally.
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[.faq-item]
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*How often will I be asked to participate?*
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[.faq-answer]
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We may contact you a few times a year, depending on the research needs and how well your profile matches a particular study.
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You can always opt-out or decline participation at any time.
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[.faq-item]
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*Can I leave the panel if I no longer wish to participate?*
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[.faq-answer]
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Yes, you can opt out of the panel at any time.
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Simply contact us by email and we will remove your information from our research panel database.
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[.faq-item]
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*I have some feedback but I prefer to send it in an email.*
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[.faq-answer]
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We welcome your feedback  - what works well, what’s confusing, and what improvements you’d like to see. Please email us at user-research@neo4j.com.
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We will reach you if we need more clarification or we may invite you to an interview.
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image::cloud.svg[]

src/css/doc.css

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@media screen and (min-width: 1024px) {
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.doc.research {
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max-width: 2000px;
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}
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@media screen and (min-width: 1024px) {
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.doc {
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flex: auto;

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