sgfplib.dll error

[nico2701]

Hello, when I try to run the extract.py file, this error happens:

File "extract.py", line 104, in
lib = ffi.dlopen('sgfplib')
File "C:\Users\A\anaconda3\lib\site-packages\cffi\api.py", line 150, in dlopen
lib, function_cache = _make_ffi_library(self, name, flags)
File "C:\Users\A\anaconda3\lib\site-packages\cffi\api.py", line 832, in _make_ffi_library
backendlib = _load_backend_lib(backend, libname, flags)
File "C:\Users\A\anaconda3\lib\site-packages\cffi\api.py", line 828, in _load_backend_lib
return backend.load_library(path, flags)
OSError: cannot load library '.\sgfplib.dll': error 0xc1

This is in Windows with sgfpamx, sgfplib & sgwsqlib dll's copied into the current directory.
Any help is appreciated.

[neilharan]

Hi, thanks for your interest in OpenAFIS.
Apologies for the delay in getting back to you.
There are x86 and x64 builds of the SecuGen SDK - you have to ensure that the dll's you use match the architecture of your python install. For example, if you have x84 python then you must use x86 dll's - irrespective of your machines arch.

[neilharan]

For info, sha256 of my x86 sgfplib.dll is d694d0ee94ee76e8292ce924f34be9ede1b9eaca0c4d23217ed0fceca0d25563. Version number is shown as 4.7.2.0.

[itsoulos]

Hello
I try to install the software in Debian Linux bookworm and everything works as expected but the extract.py file does not work
The error that gives me is
OSError: cannot load library 'libsgfplib.so': /usr/local/lib/libsgfplib.so: undefined symbol: _ZTVN10__cxxabiv117__class_type_infoE

Can you help me about this?
Regards