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Full phone number not getting saved in form results #6

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mubeen-juks opened this issue Jul 27, 2022 · 5 comments
Open

Full phone number not getting saved in form results #6

mubeen-juks opened this issue Jul 27, 2022 · 5 comments

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@mubeen-juks
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Hello there.

The plugin is not saving the full phone number including country code in form results. It is getting updated in the contact details though (I guess this was fixed in #2 ).

Because of this, integration with another plugin on form submission does not capture the country code. Is there a way to save the full phone number in the form data as well ?

@miamicityman
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miamicityman commented Jul 27, 2022

Not seeing the error you have reported since it was reported & fixed per:

#2 (comment)

We are on Mautic 4.4.0

@mubeen-juks
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Here are the screenshots describing the issue:

From Input:
image

Form results does not capture the country code. Please check
image

Whereas the contact page shows the full phone number.
image

Can we also add the country code to form submission?

@miamicityman
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Not sure what your doubt is? The country code is there with the flag?

Screenshot_4

Screenshot_5

@mubeen-juks
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It is not available in the form results page. When I down the form submission results as an csv/excel the county code is missing as well.

Please navigate to forms, select drop down menu to view results for a form.
Adding navigation and results page screenshot:
image

image

I would like to download the individual form results and use the contact details. The country code is missing in the exported csv/excel for an individual form.

@miamicityman
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I confirm.

On the form results page, the downloaded contacts are missing the country-code.

The contacts themselves do have the country-code.

Please advise developer to see if he can upgrade his plugin.

Thanks for pointing it out.

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