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Exception: Could not decode a bugzilla response as JSON: #381

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sentry-io bot opened this issue Oct 8, 2024 · 2 comments
Open

Exception: Could not decode a bugzilla response as JSON: #381

sentry-io bot opened this issue Oct 8, 2024 · 2 comments
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Bug Something isn't working Easy Enhancement New feature or request

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@sentry-io
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sentry-io bot commented Oct 8, 2024

Sentry Issue: UPDATEBOT-DEV-19

JSONDecodeError: Expecting value: line 2 column 1 (char 1)
  File "apis/bugzilla_api.py", line 155, in findOpenBugs
    j = json.loads(r.text)
  File "__init__.py", line 346, in loads
    return _default_decoder.decode(s)
  File "json/decoder.py", line 337, in decode
    obj, end = self.raw_decode(s, idx=_w(s, 0).end())
  File "json/decoder.py", line 355, in raw_decode
    raise JSONDecodeError("Expecting value", s, err.value) from None

Exception: Could not decode a bugzilla response as JSON: 
<html><head>
<meta http-equiv="content-type" content="text/html;charset=utf-8">
<title>502 Server Error</title>
</head>
<body text=#000000 bgcolor=#ffffff>
<h1>Error: Server Error</h1>
<h2>The server encountered a temporary error and could not complete your request.<p>Please try again in 30 seconds.</h2>
<h2></h2>
</body></html>

  File "automation.py", line 233, in run
    taskRunner.process_task(lib, task)
  File "/builds/worker/updatebot/tasktypes/vendoring.py", line 35, in process_task
    open_bugs = self.bugzillaProvider.find_open_bugs([j.bugzilla_id for j in all_jobs])
  File "components/logging.py", line 38, in func_wrapper
    ret = func(*args, **kwargs)
  File "components/bugzilla.py", line 247, in find_open_bugs
    return findOpenBugs(self.config['url'], filtered_ids)
  File "apis/bugzilla_api.py", line 157, in findOpenBugs
    raise Exception("Could not decode a bugzilla response as JSON: " + r.text) from e
@sentry-io sentry-io bot added Bug Something isn't working Easy Enhancement New feature or request labels Oct 8, 2024
@mozfreddyb
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This seems to be the top most occurring bug and relatively simple to handle: Bugzilla is overloaded and it should retry (in this run or just as part of another run).

My understanding is that this is not critical and updatebot will continue to operate as intended for subsequent runs.

@tomrittervg
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tomrittervg commented Oct 9, 2024 •
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Note that that was a -DEV issue, meaning it was bugzilla dev that timed out. I think/hope prod times out less frequently.

We should try to reuse the @retry mechanism when we try to fix this: https://github.com/mozilla-services/updatebot/blob/master/apis/phabricator.py#L40

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@tomrittervg @mozfreddyb