(DOCSP-16229) Add support headers, placeholders, snooty constants (#11)

* (DOCSP-16229) Add support headers, placeholders, snooty constants

Author: zach-carr

snooty.toml

@@ -11,6 +11,9 @@ aws-pl = "AWS PrivateLink"
 [substitutions]
 servicegov = "MongoDB Atlas for Government"
 servicegov-short = "AtlasGov"
+aws-fr-high = "AWS GovCloud"
+aws-fr-moderate = "AWS US East-West"
+
 2fa = ":abbr:`2FA (Two Factor Authentication)`"
 aki = ":abbr:`AKI (Azure Key Identifier)`"
 akv = ":abbr:`AKV (Azure Key Vault)`"

source/index.txt

@@ -54,3 +54,4 @@ Links to |service| documentation pages are presented as either:
    /atlas-access
    /backup-restore-data
    /api
+   /support

source/support.txt

@@ -12,4 +12,16 @@ Support
    :depth: 1
    :class: singlecol
 
-Placeholder page.
+Support guarantees depend on the region to which your resources are 
+deployed.
+
+Deployments in |aws-fr-moderate|
+--------------------------------
+
+Placeholder.
+
+Deployments in |aws-fr-high| 
+----------------------------
+
+You are guaranteed support from a U.S. citizen operating on U.S. soil, 
+per |fedramp| high impact level requirements.