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NewCallAddingRequest.md

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GongAPI::NewCallAddingRequest

Properties

Name Type Description Notes
actual_start String The actual date and time when the call started in the ISO-8601 format (e.g., '2018-02-18T02:30:00-07:00' or '2018-02-18T08:00:00Z', where Z stands for UTC);
call_provider_code String The code identifies the provider conferencing or telephony system. For example: zoom, clearslide, gotomeeting, ringcentral, outreach, insidesales, etc. These values are predefined by Gong, please contact help@gong.io to find the proper value for your system. [optional]
client_unique_id String A call's unique identifier in the PBX or the recording system. Gong uses this identifier to prevent repeated attempts to upload the same recording.
context Array<CallUploadContext> A list of references to external systems such as CRM, Telephony System, Case Management, etc. [optional]
custom_data String Optional metadata associated with the call (represented as text). Gong stores this metadata and it can be used for troubleshooting. [optional]
direction String Whether the call is inbound (someone called the company), outbound (a rep dialed someone outside the company), or a conference call.
disposition String The disposition of the call. The disposition is free text of up to 255 characters. [optional]
download_media_url String The URL from which Gong can download the media file. The URL must be unique, the audio or video file must be a maximum of 1.5GB. If you provide this URL, you should not perform the 'Add call media' step. [optional]
duration Float The actual call duration in seconds. [optional]
language_code String The language code the call should be transcribed to. This field is optional as Gong automatically detects the language spoken in the call and transcribes it accordingly. Set this field only if you are sure of the language the call is in. Valid values are: af-ZA, am-ET, ar-AE, ar-BH, ar-DZ, ar-EG, ar-IL, ar-IQ, ar-JO, ar-KW, ar-LB, ar-MA, ar-MR, ar-OM, ar-PS, ar-QA, ar-SA, ar-TN, ar-YE, az-AZ, bg-BG, bn-BD, bn-IN, bs-BA, ca-ES, cs-CZ, da-DK, de-AT, de-CH, de-DE, el-GR, en-AB, en-AU, en-CA, en-GB, en-IE, en-IN, en-NZ, en-PH, en-SG, en-US, en-WL, en-ZA, es-AR, es-BO, es-CL, es-CO, es-CR, es-DO, es-EC, es-ES, es-GT, es-HN, es-MX, es-NI, es-PA, es-PE, es-PR, es-PY, es-SV, es-US, es-UY, et-EE, eu-ES, fa-IR, fi-FI, fil-PH, fr-BE, fr-CA, fr-CH, fr-FR, gl-ES, gu-IN, he-IL, hi-IN, hr-HR, hu-HU, hy-AM, id-ID, is-IS, it-CH, it-IT, ja-JP, jv-ID, ka-GE, kk-KZ, km-KH, kn-IN, ko-KR, lo-LA, lt-LT, lv-LV, mk-MK, ml-IN, mn-MN, mr-IN, ms-MY, my-MM, ne-NP, nl-BE, nl-NL, no-NO, pa-Guru-IN, pl-PL, pt-BR, pt-PT, ro-RO, ru-RU, si-LK, sk-SK, sl-SI, sq-AL, sr-RS, su-ID, sv-SE, sw-KE, sw-TZ, ta-IN, ta-LK, ta-MY, ta-SG, te-IN, th-TH, tr-TR, uk-UA, ur-IN, ur-PK, uz-UZ, vi-VN, yue-Hant-HK, zh-CN, zh-TW, zu-ZA [optional]
meeting_url String The URL of the conference call by which users join the meeting [optional]
parties Array<CallParticipant> A list of the call's participants. A party must be provided for the primaryUser.
primary_user String The Gong internal user ID of the team member who hosted the call.
purpose String The purpose of the call. This optional field is a free text of up to 255 characters. [optional]
scheduled_end String The date and time the call was scheduled to end in the ISO-8601 format (e.g., '2018-02-18T02:30:00-07:00' or '2018-02-18T08:00:00Z', where Z stands for UTC); [optional]
scheduled_start String The date and time the call was scheduled to begin in the ISO-8601 format (e.g., '2018-02-18T02:30:00-07:00' or '2018-02-18T08:00:00Z', where Z stands for UTC); [optional]
speakers_timeline SpeakersTimeline [optional]
title String The title of the call. This title is available in the Gong system for indexing and search. [optional]
workspace_id String Optional workspace identifier. If specified, the call will be placed into this workspace, otherwise, the default algorithm for workspace placement will be applied. [optional]