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Copy file name to clipboardExpand all lines: docs/source/bugs.rst
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@@ -9,19 +9,19 @@ How to report a bug?
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Search first
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^^^^^^^^^^^^
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Always search the bug database first. Especially if you are using an older version of MariaDB Connector/Python it could
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be reported already by someone else or it was already fixed in a more recent version.
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Always search the bug database first. Especially if you are using an older version of MariaDB Connector/Python it could be reported already by someone else or it was already fixed in a more recent version.
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What?
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^^^^^
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We need to know what you did, what happened and what you wanted to happen. A report stating that method xyz() hangs, will
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not allow us to provide you with an advice or fix, since we just don't know what the method is doing.
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Beside versions a good bug report contains a short script which reproduces the problem. Sometimes it is also necessary to
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We need to know what you did, what happened and what you wanted to happen. A report stating that method xyz() hangs, will not allow us to provide you with an advice or fix, since we just don't know what the method is doing.
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Beside versions, a good bug report contains a short script which reproduces the problem. Sometimes it is also necessary to
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provide the definition (and data) of used tables.
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Versions of components
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^^^^^^^^^^^^^^^^^^^^^^
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MariaDB Connector/Python interacts with two other components: The database server and MariaDB Connector/C. Latter one is responsible for client/server communication. An error does not necessarily have to exist in Connector / Python; it can also be an error in the database server or in Connector/C. In this case we will reclassify the bug (MDEV or CONC).
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MariaDB Connector/Python interacts with two other components: The database server and MariaDB Connector/C. The latter one is responsible for client/server communication.
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An error does not necessarily have to exist in Connector / Python; it can also be an error in the database server or in Connector/C.
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In this case, we will reclassify the bug (MDEV or CONC).
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Avoid screenshots!
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^^^^^^^^^^^^^^^^^^
@@ -30,11 +30,9 @@ read on mobile devices. Typing program code from a screenshot is also an unneces
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Keep it simple!
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^^^^^^^^^^^^^^^
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Scripts which are longer than 10 lines often contain code which is not relevant to the problem and increases
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the time to figure out the real problem. So try to keep it simple and focus on the real problem.
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Scripts which are longer than 10 lines often contain code which is not relevant to the problem and increases the time to figure out the real problem. So try to keep it simple and focus on the real problem.
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The sane applies for database related components like tables, views and stored procedures. Avoid table definitions with
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hundred of columns if the problem can be reproduced with only 4 columns,
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The sane applies for database related components like tables, views, and stored procedures. Avoid table definitions with hundreds of columns if the problem can be reproduced with only 4 columns.
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Only report one problem in one bug report
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
@@ -46,3 +44,5 @@ If your application crashes, please also provide if possible a backtrace and out
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