Closed
Description
Preconditions and environment
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Magento version: Magento ver. 2.3.0
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The end user adds an item to the cart, and clicks for payment. The "Payment" page (payment method) loads perpetually without any pop-ups or error messages.
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The browser in use is Google Chrome Version 123.0.6312.106
Steps to reproduce
To reproduce...
- Access our page's link for vendor registration (product example)
- Link https://www.cronsrud.com/store/vendor-registration-2024.html
- Select 1 unit, add to cart.
- A pop up screen shows, select go to cart.
- To the right side of the screen, select proceed to checkout.
- Bug Appears! Loading screen... will not pass this point.
Expected result
Order is completed successfully and we are past the loading screen and off to submit payment method and complete order.
Actual result
Loading screen, will not allow the end user to enter payment information.
Additional information
No response
Release note
No response
Triage and priority
- Severity: S0 - Affects critical data or functionality and leaves users without workaround.
- Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
- Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
- Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
- Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.