[Issue] fix: customer account create page does not work #35490

m2-assistant · 2022-05-17T11:15:56Z

This issue is automatically created based on existing pull request: #35442: fix: customer account create page does not work

Description (*)

Fixes this exception which made the create account page unusable:

Exception: Deprecated Functionality: trim(): Passing null to parameter #1 ($string) of type string is deprecated in /var/www/vendor/magento/module-customer/Block/Widget/Name.php on line 110 in /var/www/vendor/magento/framework/App/ErrorHandler.php:61

Reproduction Steps

This is very easily reproducible by:

Setting up a clean Magento 2.4.4
In the backoffice, going to Stores > Configuration > Customers > Customer Configuration > Name and Address Options
Configuring the following 2 fields:
Show Prefix: Optional
Prefix Dropdown Options: Mr;Mrs
In frontend, going to the create account page
You immediately get the error as mentioned in the opening post.

Related Pull Requests

Fixed Issues (if relevant)

none.

Manual testing scenarios (*)

Open the create account page
It should work properly

Contribution checklist (*)

Pull request has a meaningful description of its purpose
All commits are accompanied by meaningful commit messages
All new or changed code is covered with unit/integration tests (if applicable)
README.md files for modified modules are updated and included in the pull request if any README.md predefined sections require an update
All automated tests passed successfully (all builds are green)

The text was updated successfully, but these errors were encountered:

m2-assistant · 2022-05-17T11:16:11Z

Hi @engcom-Dash. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  Details
  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.
1. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.
1. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
1. Verify that the issue is reproducible on 2.4-develop branch
  Details
  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

Join Magento Community Engineering Slack and ask your questions in #github channel.

alam-ejaz · 2022-05-17T14:52:58Z

@magento give me 2.4-develop instance

magento-deployment-service · 2022-05-17T14:53:01Z

Hi @alam-ejaz. Thank you for your request. I'm working on Magento instance for you.

magento-deployment-service · 2022-05-17T14:59:11Z

Hi @alam-ejaz, here is your Magento Instance: https://3a8992d3f03adebb185f9f8e90b7c3ee.instances.magento-community.engineering
Admin access: https://3a8992d3f03adebb185f9f8e90b7c3ee.instances.magento-community.engineering/admin_01a3
Login: 42ac34c7
Password: 7a8a729ad55b

engcom-Dash · 2022-05-18T12:03:16Z

@magento give me 2.4-develop instance

magento-deployment-service · 2022-05-18T12:03:19Z

Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.

magento-deployment-service · 2022-05-18T12:07:46Z

Hi @engcom-Dash, here is your Magento Instance: https://3a8992d3f03adebb185f9f8e90b7c3ee.instances.magento-community.engineering
Admin access: https://3a8992d3f03adebb185f9f8e90b7c3ee.instances.magento-community.engineering/admin_31da
Login: 390e2584
Password: 5d3fd41eb211

engcom-Dash · 2022-05-18T12:16:49Z

Hello @kolaente,

We have tried to reproduce the issue in Magento 2.4-develop branch the issue is not reproducible. Please refer the below screenshot for the reference;

We have followed the below steps in order to reproduce the issue:

1.Open the create account page
2.It should work properly
...

Let us know in case we have missed anything.

Thanks

kolaente · 2022-05-19T06:19:11Z

@engcom-Dash What php version is the test instance running with? We observed this with php 8.1.

engcom-Dash · 2022-05-20T11:34:58Z

@magento give me 2.4-develop instance

magento-deployment-service · 2022-05-20T11:35:04Z

Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.

magento-deployment-service · 2022-05-20T11:38:58Z

Hi @engcom-Dash, here is your Magento Instance: https://3a8992d3f03adebb185f9f8e90b7c3ee.instances.magento-community.engineering
Admin access: https://3a8992d3f03adebb185f9f8e90b7c3ee.instances.magento-community.engineering/admin_eafd
Login: 6c6bed5c
Password: 1d5737e15834

engcom-Dash · 2022-05-20T11:46:09Z

Hello @kolaente,

We have tried to reproduce the issue in Magento 2.4-develop branch the issue is not reproducible. Please refer the below screenshot for the reference;

We have followed the below steps in order to reproduce the issue:

1.Open the create account page
2.It should work properly
3.we checked with PHP version of 8.1
...

Let us know in case we have missed anything.

Thanks

hostep · 2022-05-21T16:53:04Z

This is very easily reproducible by:

Setting up a clean Magento 2.4.4
In the backoffice, going to Stores > Configuration > Customers > Customer Configuration > Name and Address Options
Configuring the following 2 fields:
- Show Prefix: Optional
- Prefix Dropdown Options: Mr;Mrs
In frontend, going to the create account page
You immediately get the error as mentioned in the opening post.

engcom-Dash · 2022-05-23T07:05:51Z

@magento give me 2.4-develop instance

magento-deployment-service · 2022-05-23T07:05:53Z

Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.

magento-deployment-service · 2022-05-23T07:09:37Z

Hi @engcom-Dash, here is your Magento Instance: https://3a8992d3f03adebb185f9f8e90b7c3ee.instances.magento-community.engineering
Admin access: https://3a8992d3f03adebb185f9f8e90b7c3ee.instances.magento-community.engineering/admin_a142
Login: 4ee77bbb
Password: 0621d84177dd

engcom-Dash · 2022-05-24T01:59:08Z

@magento give me 2.4-develop instance

engcom-Dash · 2022-05-24T10:40:10Z

@magento give me 2.4-develop instance

magento-deployment-service · 2022-05-24T10:40:13Z

Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.

github-jira-sync-bot · 2022-05-24T10:40:38Z

✅ Jira issue https://jira.corp.magento.com/browse/AC-3148 is successfully created for this GitHub issue.

m2-assistant · 2022-05-24T10:40:40Z

✅ Confirmed by @engcom-Hotel. Thank you for verifying the issue.
Issue Available: @engcom-Hotel, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

magento-deployment-service · 2022-05-24T10:40:51Z

Hi @engcom-Dash, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

ghost · 2022-08-19T17:40:33Z

#35542 #35490 #35985

Edited app/code/Magento/Customer/Block/Widget/Name.php as below:

From $prefixOption = $this->getObject()->getPrefix(); to $prefixOption = $this->getObject()->getPrefix() ?? '';

After submited account creation
Got this on https://www.example.com/customer/account/createpost/

ValueError: bcsub(): Argument #1 ($num1) is not well-formed in /var/www/html/vendor/magento/zendframework1/library/Zend/Locale/Math.php:259
Stack trace:
#0 /var/www/html/vendor/magento/zendframework1/library/Zend/Locale/Math.php(259): bcsub()
#1 /var/www/html/vendor/magento/zendframework1/library/Zend/Locale/Format.php(385): Zend_Locale_Math::Sub()
#2 /var/www/html/vendor/magento/zendframework1/library/Zend/Locale/Format.php(662): Zend_Locale_Format::toNumber()
#3 /var/www/html/vendor/magento/zendframework1/library/Zend/Filter/NormalizedToLocalized.php(106): Zend_Locale_Format::toFloat()
#4 /var/www/html/vendor/magento/framework/Data/Form/Filter/Date.php(69): Zend_Filter_NormalizedToLocalized->filter()
#5 /var/www/html/vendor/magento/module-customer/Model/Metadata/Form/AbstractData.php(197): Magento\Framework\Data\Form\Filter\Date->inputFilter()
#6 /var/www/html/vendor/magento/module-customer/Model/Metadata/Form/Date.php(20): Magento\Customer\Model\Metadata\Form\AbstractData->_applyInputFilter()
#7 /var/www/html/vendor/magento/module-customer/Model/Metadata/Form.php(244): Magento\Customer\Model\Metadata\Form\Date->extractValue()
#8 /var/www/html/generated/code/Magento/Customer/Model/Metadata/Form/Interceptor.php(23): Magento\Customer\Model\Metadata\Form->extractData()
#9 /var/www/html/vendor/magento/module-customer/Model/CustomerExtractor.php(84): Magento\Customer\Model\Metadata\Form\Interceptor->extractData()
#10 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Customer\Model\CustomerExtractor->extract()
#11 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Customer\Model\CustomerExtractor\Interceptor->___callParent()
#12 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Customer\Model\CustomerExtractor\Interceptor->Magento\Framework\Interception\{closure}()
#13 /var/www/html/generated/code/Magento/Customer/Model/CustomerExtractor/Interceptor.php(23): Magento\Customer\Model\CustomerExtractor\Interceptor->___callPlugins()
#14 /var/www/html/vendor/magento/module-customer/Controller/Account/CreatePost.php(368): Magento\Customer\Model\CustomerExtractor\Interceptor->extract()
#15 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Customer\Controller\Account\CreatePost->execute()
#16 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Customer\Controller\Account\CreatePost\Interceptor->___callParent()
#17 /var/www/html/vendor/magento/module-customer/Controller/Plugin/Account.php(64): Magento\Customer\Controller\Account\CreatePost\Interceptor->Magento\Framework\Interception\{closure}()
#18 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(135): Magento\Customer\Controller\Plugin\Account->aroundExecute()
#19 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Customer\Controller\Account\CreatePost\Interceptor->Magento\Framework\Interception\{closure}()
#20 /var/www/html/generated/code/Magento/Customer/Controller/Account/CreatePost/Interceptor.php(23): Magento\Customer\Controller\Account\CreatePost\Interceptor->___callPlugins()
#21 /var/www/html/vendor/magento/framework/App/Action/Action.php(111): Magento\Customer\Controller\Account\CreatePost\Interceptor->execute()
#22 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Framework\App\Action\Action->dispatch()
#23 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Customer\Controller\Account\CreatePost\Interceptor->___callParent()
#24 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Customer\Controller\Account\CreatePost\Interceptor->Magento\Framework\Interception\{closure}()
#25 /var/www/html/generated/code/Magento/Customer/Controller/Account/CreatePost/Interceptor.php(32): Magento\Customer\Controller\Account\CreatePost\Interceptor->___callPlugins()
#26 /var/www/html/vendor/magento/framework/App/FrontController.php(245): Magento\Customer\Controller\Account\CreatePost\Interceptor->dispatch()
#27 /var/www/html/vendor/magento/framework/App/FrontController.php(212): Magento\Framework\App\FrontController->getActionResponse()
#28 /var/www/html/vendor/magento/framework/App/FrontController.php(147): Magento\Framework\App\FrontController->processRequest()
#29 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Framework\App\FrontController->dispatch()
#30 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Framework\App\FrontController\Interceptor->___callParent()
#31 /var/www/html/vendor/magento/module-store/App/FrontController/Plugin/RequestPreprocessor.php(99): Magento\Framework\App\FrontController\Interceptor->Magento\Framework\Interception\{closure}()
#32 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(135): Magento\Store\App\FrontController\Plugin\RequestPreprocessor->aroundDispatch()
#33 /var/www/html/vendor/magento/module-page-cache/Model/App/FrontController/BuiltinPlugin.php(75): Magento\Framework\App\FrontController\Interceptor->Magento\Framework\Interception\{closure}()
#34 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(135): Magento\PageCache\Model\App\FrontController\BuiltinPlugin->aroundDispatch()
#35 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Framework\App\FrontController\Interceptor->Magento\Framework\Interception\{closure}()
#36 /var/www/html/generated/code/Magento/Framework/App/FrontController/Interceptor.php(23): Magento\Framework\App\FrontController\Interceptor->___callPlugins()
#37 /var/www/html/vendor/magento/framework/App/Http.php(116): Magento\Framework\App\FrontController\Interceptor->dispatch()
#38 /var/www/html/vendor/magento/framework/App/Bootstrap.php(264): Magento\Framework\App\Http->launch()
#39 /var/www/html/pub/index.php(30): Magento\Framework\App\Bootstrap->run()
#40 {main}

ghost · 2022-08-19T18:06:44Z

#35542 #35490 #35985

Edited app/code/Magento/Customer/Block/Widget/Name.php as below:

From $prefixOption = $this->getObject()->getPrefix(); to $prefixOption = $this->getObject()->getPrefix() ?? '';

After submited account creation Got this on https://www.example.com/customer/account/createpost/

ValueError: bcsub(): Argument #1 ($num1) is not well-formed in /var/www/html/vendor/magento/zendframework1/library/Zend/Locale/Math.php:259
Stack trace:
#0 /var/www/html/vendor/magento/zendframework1/library/Zend/Locale/Math.php(259): bcsub()
#1 /var/www/html/vendor/magento/zendframework1/library/Zend/Locale/Format.php(385): Zend_Locale_Math::Sub()
#2 /var/www/html/vendor/magento/zendframework1/library/Zend/Locale/Format.php(662): Zend_Locale_Format::toNumber()
#3 /var/www/html/vendor/magento/zendframework1/library/Zend/Filter/NormalizedToLocalized.php(106): Zend_Locale_Format::toFloat()
#4 /var/www/html/vendor/magento/framework/Data/Form/Filter/Date.php(69): Zend_Filter_NormalizedToLocalized->filter()
#5 /var/www/html/vendor/magento/module-customer/Model/Metadata/Form/AbstractData.php(197): Magento\Framework\Data\Form\Filter\Date->inputFilter()
#6 /var/www/html/vendor/magento/module-customer/Model/Metadata/Form/Date.php(20): Magento\Customer\Model\Metadata\Form\AbstractData->_applyInputFilter()
#7 /var/www/html/vendor/magento/module-customer/Model/Metadata/Form.php(244): Magento\Customer\Model\Metadata\Form\Date->extractValue()
#8 /var/www/html/generated/code/Magento/Customer/Model/Metadata/Form/Interceptor.php(23): Magento\Customer\Model\Metadata\Form->extractData()
#9 /var/www/html/vendor/magento/module-customer/Model/CustomerExtractor.php(84): Magento\Customer\Model\Metadata\Form\Interceptor->extractData()
#10 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Customer\Model\CustomerExtractor->extract()
#11 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Customer\Model\CustomerExtractor\Interceptor->___callParent()
#12 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Customer\Model\CustomerExtractor\Interceptor->Magento\Framework\Interception\{closure}()
#13 /var/www/html/generated/code/Magento/Customer/Model/CustomerExtractor/Interceptor.php(23): Magento\Customer\Model\CustomerExtractor\Interceptor->___callPlugins()
#14 /var/www/html/vendor/magento/module-customer/Controller/Account/CreatePost.php(368): Magento\Customer\Model\CustomerExtractor\Interceptor->extract()
#15 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Customer\Controller\Account\CreatePost->execute()
#16 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Customer\Controller\Account\CreatePost\Interceptor->___callParent()
#17 /var/www/html/vendor/magento/module-customer/Controller/Plugin/Account.php(64): Magento\Customer\Controller\Account\CreatePost\Interceptor->Magento\Framework\Interception\{closure}()
#18 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(135): Magento\Customer\Controller\Plugin\Account->aroundExecute()
#19 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Customer\Controller\Account\CreatePost\Interceptor->Magento\Framework\Interception\{closure}()
#20 /var/www/html/generated/code/Magento/Customer/Controller/Account/CreatePost/Interceptor.php(23): Magento\Customer\Controller\Account\CreatePost\Interceptor->___callPlugins()
#21 /var/www/html/vendor/magento/framework/App/Action/Action.php(111): Magento\Customer\Controller\Account\CreatePost\Interceptor->execute()
#22 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Framework\App\Action\Action->dispatch()
#23 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Customer\Controller\Account\CreatePost\Interceptor->___callParent()
#24 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Customer\Controller\Account\CreatePost\Interceptor->Magento\Framework\Interception\{closure}()
#25 /var/www/html/generated/code/Magento/Customer/Controller/Account/CreatePost/Interceptor.php(32): Magento\Customer\Controller\Account\CreatePost\Interceptor->___callPlugins()
#26 /var/www/html/vendor/magento/framework/App/FrontController.php(245): Magento\Customer\Controller\Account\CreatePost\Interceptor->dispatch()
#27 /var/www/html/vendor/magento/framework/App/FrontController.php(212): Magento\Framework\App\FrontController->getActionResponse()
#28 /var/www/html/vendor/magento/framework/App/FrontController.php(147): Magento\Framework\App\FrontController->processRequest()
#29 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Framework\App\FrontController->dispatch()
#30 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Framework\App\FrontController\Interceptor->___callParent()
#31 /var/www/html/vendor/magento/module-store/App/FrontController/Plugin/RequestPreprocessor.php(99): Magento\Framework\App\FrontController\Interceptor->Magento\Framework\Interception\{closure}()
#32 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(135): Magento\Store\App\FrontController\Plugin\RequestPreprocessor->aroundDispatch()
#33 /var/www/html/vendor/magento/module-page-cache/Model/App/FrontController/BuiltinPlugin.php(75): Magento\Framework\App\FrontController\Interceptor->Magento\Framework\Interception\{closure}()
#34 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(135): Magento\PageCache\Model\App\FrontController\BuiltinPlugin->aroundDispatch()
#35 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Framework\App\FrontController\Interceptor->Magento\Framework\Interception\{closure}()
#36 /var/www/html/generated/code/Magento/Framework/App/FrontController/Interceptor.php(23): Magento\Framework\App\FrontController\Interceptor->___callPlugins()
#37 /var/www/html/vendor/magento/framework/App/Http.php(116): Magento\Framework\App\FrontController\Interceptor->dispatch()
#38 /var/www/html/vendor/magento/framework/App/Bootstrap.php(264): Magento\Framework\App\Http->launch()
#39 /var/www/html/pub/index.php(30): Magento\Framework\App\Bootstrap->run()
#40 {main}

This seems to be an issue with me not running bin/magento set:upgrade or bin/magento setup:static-content:deploy -f or bin/magento s:d:c only

engcom-Hotel · 2023-04-05T06:14:27Z

It seems the issue is fixed under commit.

Hence Closing this issue.

Please reopen the issue if it still exists.

m2-assistant bot mentioned this issue May 17, 2022

fix: customer account create page does not work #35442

Closed

6 tasks

m2-community-project bot added the Issue: ready for confirmation label May 17, 2022

m2-community-project bot assigned kolaente May 17, 2022

engcom-Hotel assigned engcom-Dash and unassigned kolaente May 17, 2022

engcom-Dash added Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: needs update Additional information is require, waiting for response labels May 18, 2022

m2-community-project bot removed Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: ready for confirmation labels May 18, 2022

engcom-Dash added the Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch label May 18, 2022

m2-community-project bot added the Progress: PR in progress label May 24, 2022

ghost mentioned this issue Aug 19, 2022

Can't create customer account!! [Compatibility issue with PHP 8.1 and Magento 2.4.4??] #35985

Closed

5 tasks

ghost mentioned this issue Aug 19, 2022

[php8.1 M2.4.4 EE] stripos expects parameter string, null given #35542

Open

engcom-Hotel removed Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: needs update Additional information is require, waiting for response labels Dec 9, 2022

m2-community-project bot added Progress: dev in progress and removed Progress: PR in progress labels Apr 4, 2023

github-jira-sync-bot added Progress: PR Created Indicates that Pull Request has been created to fix issue and removed Progress: dev in progress labels Apr 4, 2023

engcom-Hotel closed this as completed Apr 5, 2023

m2-community-project bot added Progress: done and removed Progress: PR Created Indicates that Pull Request has been created to fix issue labels Apr 5, 2023

engcom-Hotel added this to High Priority Backlog Aug 19, 2024

engcom-Hotel moved this to Done in High Priority Backlog Aug 19, 2024

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[Issue] fix: customer account create page does not work #35490

[Issue] fix: customer account create page does not work #35490

m2-assistant bot commented May 17, 2022 •

edited by engcom-Hotel

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ghost commented Aug 19, 2022 •

edited by ghost

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ghost commented Aug 19, 2022

engcom-Hotel commented Apr 5, 2023 •

edited

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[Issue] fix: customer account create page does not work #35490

[Issue] fix: customer account create page does not work #35490

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m2-assistant bot commented May 17, 2022 • edited by engcom-Hotel Loading

Description (*)

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